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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is facing an issue while approving the post translation from the WPML >> Translations page with the error 'Failed approving translations for the following posts'.
Solution:
We recommend the following steps to resolve the issue:
1. Add the current user as a translator from WPML >> Translation Management > Translators tab.
2. Go to WPML >> Support >> Troubleshooting page and press the following buttons:

  • Clear the cache in WPML
  • [Pages] Synchronize posts taxonomies
  • Remove ghost entries from the translation tables
  • Synchronize local job ids with ATE jobs
  • Synchronize translators and translation managers with ATE
  • Assign translation status to duplicated content
  • Fix post type assignment for translations
  • Set language information

3. Follow this procedure:
3.1. Open the default language page in Edit mode.
3.2. Make a small change, such as adding a space in the page title.
3.3. Update the page by pressing the “Update” button.
3.4. Remove the small change made in step 3.2.
3.5. Update the page again.
3.6. Try to click on the translation icon to translate the page.
3.7. Go to WPML >> Translations page, click on the Review button and approve the translation.

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This topic contains 4 replies, has 2 voices.

Last updated by Noman 1 year, 4 months ago.

Assisted by: Noman.

Author Posts
December 12, 2023 at 11:39 am #15045143

morganC-6

Facing issue while approving the post and the error is Failed approving translations for the following posts

December 12, 2023 at 12:28 pm #15045781

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you

December 13, 2023 at 3:44 pm #15056947

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for providing the login details. I have followed the below steps:

1. Added my current user as a translator from WPML >> Translation Management > Translators tab.

2. Went to WPML >> Support >> Troubleshooting page and pressed the below buttons:
- Clear the cache in WPML
- [Pages] Synchronize posts taxonomies
- Remove ghost entries from the translation tables
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Assign translation status to duplicated content
- Fix post type assignment for translations
- Set language information

3. Tried the below procedure:

3.1. Opened the default language page in Edit mode:
hidden link

3.2. A small change, for example, added a space in a page title.

3.3. Updated the page by pressing the “Update” button.

3.4. Removed that small change that was done in step #3.2.

3.5. Updated the page again.

3.6. Tied to click on the translation icon to translate the page.

3.7. Went to WPML >> Translations page, clicked on the Review button and approved the translation as you can see in the attached screenshot. Could you please check and confirm?

Thank you

review translation.png
December 14, 2023 at 7:46 am #15060827
morganC-6

Hi,

Thanks for sharing this.

It is working, but now the problem is that the field that we created using the plugin Advanced Custom Fields are not showing. Please guide what to do next.

This is the English Version
hidden link

Portuguese version is showing like this.
hidden link

Thanks

New threads created by Noman and linked to this one are listed below:

https://wpml.org/forums/topic/advanced-custom-fields-are-not-showing-2/

December 14, 2023 at 10:09 am #15062093

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Glad to hear your failed approving translations issue is solved. Regarding the problems with advanced custom fields missing issue, it's a different issue and will be handled separately in accordance with our support policy. I've created a new ticket for this at:
https://wpml.org/forums/topic/advanced-custom-fields-are-not-showing-2/ and we will continue to work on the new ticket.

Thank you