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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an error after installing and activating the otgs-installer-plugin, which results in a PHP fatal error with a stack trace pointing to

/var/www/html/wordpress/wp-content/plugins/otgs-installer-plugin/vendor/otgs/installer/includes/class-wp-installer.php

on line 886.

Solution:
We recommend reviewing the following documentation and trying the workaround provided:

Please let us know your results.

If this solution doesn't look relevant, please open a new support ticket here.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Bobby 1 year, 4 months ago.

Assisted by: Bobby.

Author Posts
January 23, 2024 at 9:28 pm #15218998

secretaria-nacionald

We install and activate the otgs-installer-plugin and get the following error message
in /var/www/html/wordpress/wp-content/plugins/otgs-installer-plugin/vendor/otgs/installer/includes/class-wp-installer.php:886 Stack trace: #0 /var/www/html/wordpress/wp-content/plugins/otgs-installer-plugin/vendor/otgs/installer/includes/class-wp-installer.php(106): WP_Installer->load_repositories_list() #1 /var/www/html/wordpress/wp-content/plugins/otgs-installer-plugin/vendor/otgs/installer/includes/class-wp-installer.php(87): WP_Installer->__construct() #2 /var/www/html/wordpress/wp-content/plugins/otgs-installer-plugin/vendor/otgs/installer/includes/functions-core.php(6): WP_Installer::instance() #3 /var/www/html/wordpress/wp-content/plugins/otgs-installer-plugin/vendor/otgs/installer/installer.php(15): WP_Installer() #4 /var/www/html/wordpress/wp-content/plugins/otgs-installer-plugin/vendor/otgs/installer/loader.php(228): include_once('...') #5 /var/www/html/wordpress/wp-includes/class-wp-hook.php(324): wpml_installer_instance_delegator() #6 /var/www/html/wordpress/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #7 /var/www/html/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action() #8 /var/www/html/wordpress/wp-settings.php(621): do_action() #9 /var/www/html/wordpress/wp-config.php(98): require_once('...') #10 /var/www/html/wordpress/wp-load.php(50): require_once('...') #11 /var/www/html/wordpress/wp-admin/admin.php(34): require_once('...') #12 /var/www/html/wordpress/wp-admin/plugins.php(10): require_once('...') #13 {main} thrown in /var/www/html/wordpress/wp-content/plugins/otgs-installer-plugin/vendor/otgs/installer/includes/class-wp-installer.php on line 886

Here are the server and wordpress features
== Server Environment ==
Operating System: Linux
Software: nginx/1.18.0
MySQL version: (Ubuntu) v8.0.35
PHP Version: 8.3.1
PHP Memory Limit: 256M
PHP Max Input Vars: 1000
PHP Max Post Size: 2000M
GD Installed: No
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 6.4.2
Theme: FinBuzz (RadiusTheme )
Plugins: Elementor Pro. RT Framework, Fluent Forms, etc
WP Multisite: No
Max Upload Size: 20 MB
Memory limit: 256M
Max Memory limit: 256M
Permalink Structure: Plain

Screenshot 2024-01-23 at 4.20.28 PM.png
January 24, 2024 at 12:04 am #15219280

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi,

Please review the following documentation and try the workaround

https://wpml.org/errata/php-7-possible-issues-simplexml/

Let me know your results, please.