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Supporter timezone: Europe/Vienna (GMT+02:00)

This topic contains 40 replies, has 0 voices.

Last updated by Issei Miura 17 hours, 15 minutes ago.

Assisted by: Bigul.

Author Posts
June 22, 2025 at 7:48 am #17156632

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. I tested the issue in a minimal setup using the default theme and only the required plugins to check if the bug exists in a simple installation.

Therefore, to help us identify the cause we have a request, please try the following:

- Switch to the Virtue - Premium theme.

- Then activate the other plugins in small batches (3–4 at a time) and check if the issue appears.

This will help us narrow down which plugin might be causing the problem.

--
Thanks!

Bigul

June 23, 2025 at 1:36 am #17157846

Issei Miura

Hi Bigul,

I have performed the checks that you have listed, working in the parent theme (Virtue Premium) and activating only Woocommerce and Woocommerce Multilingual and Multicurrency.

By activating the plugins one by one, the plugin that produced the error when attempting to edit posts and portfolio items in English is the plugin, "WooCommerce PayPal Payments"

When the WooCommerce PayPal Payments plugin is active together with Woocommerce Multilingual and Multicurrency, there error is present.

With either of these two plugins deactivated, there is no error.

I hope this helps. Let me know if you need further information from my end, thanks.

June 23, 2025 at 1:40 am #17157847

Issei Miura

Screenshot of the two conflicting plugins as described above

Screen Shot 2025-06-23 at 10.37.15.png
June 24, 2025 at 6:39 am #17163094

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the information. This looks like a compatibility issue. So we are continuing our analysis on this and will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

June 25, 2025 at 9:28 am #17167952

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

We have released a new version of WooCommerce Multilingual & Multicurrency that includes several improvements. After upgrading to the latest version, I conducted another round of testing.

Post editing is now working correctly when both WooCommerce Multilingual and WooCommerce PayPal Payments are active. Please refer to this screencast for more details: hidden link

Could you please recheck on your end and let us know if the issue persists?

--
Thanks!

Bigul

June 25, 2025 at 10:01 am #17168475

Issei Miura

Hi Bigul,

Thanks for your update.

I had a look now and I don't see the latest version, maybe it takes some time?

I'll check again later, thanks.

June 25, 2025 at 1:31 pm #17169511

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. I have already upgraded WooCommerce Multilingual to version 5.5.0 on your staging site. Please check if the issues still exist there.

If you are planning to upgrade your live site, make sure to take a full backup first. Then, go to Plugins >> Add New >> Commercial and click the Check for updates button. This will refresh the installer cache and show the latest WPML update links.

--
Thanks!

Bigul

June 27, 2025 at 4:21 am #17175591

Issei Miura

Hi Bigul,

Thanks for your update.

I have tested the function and I still got the same error as before, however, when I activated the plugin "classic editor" that allows the option to choose block editor or classic editor, I could edit and open the posts using only 'classic editor' in English.

Since I am always using classic editor to create and edit posts, there is not an issue for me because I don't use the block editor option. However, if the "classic editor" plugin is deactivated and there is only one option for editing posts, I cannot access them on the English side only.

I have tried in both the staging site and main site both with the same result as above.

June 27, 2025 at 7:40 am #17176100

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. Please keep the Classic Editor plugin active. I had temporarily deactivated it to test whether the fatal error occurs in a minimal setup.

I hope you are following the same steps shown in the screencast I shared, as I was unable to reproduce the fatal error on my end.

hidden link

Therefore, please review the screencast and let us know your feedback. It would be very helpful if you could also share the exact steps to reproduce the issue on your side.

--
Thanks!

Bigul

June 28, 2025 at 2:01 am #17178876

Issei Miura

Hi Bigul,

Thanks for your update.

I watched your screencast, and I can do the same as you, I can edit new posts in Japanese without any problem. There was never any error coming from Japanese side.

When I edit posts from English side, that is where the error comes.

hidden link

I can only edit posts in English if the "classic editor" plugin is activated and I use the option for 'classic editor' to open the English post.

Thanks

June 28, 2025 at 2:01 am #17178877

Issei Miura

The screencapture file upload is temporary, so if you need me to upload and share it again, please let me know.