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This thread is resolved. Here is a description of the problem and solution.

Problem:

The client experienced a fatal error when switching to English to create posts in WordPress, causing the site and dashboard to crash. This issue occurred when both WooCommerce Multilingual & Multicurrency and WooCommerce PayPal Checkout Gateway plugins were active.

Solution:

We identified that the issue was due to a compatibility problem between WooCommerce PayPal Checkout Gateway and the Classic Editor plugin. To resolve this, we recommended:

1. Keeping the Classic Editor plugin active.
2. Ensuring that WooCommerce PayPal Payments is updated and configured correctly, replacing the unsupported WooCommerce PayPal Checkout Gateway.
3. Upgrading to the latest version of WooCommerce Multilingual & Multicurrency, which includes improvements that might resolve the issue.
4. Testing the site after these adjustments to confirm if the fatal error is resolved.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 47 replies, has 0 voices.

Last updated by Bigul 3 weeks ago.

Assisted by: Bigul.

Author Posts
July 7, 2025 at 7:30 am #17206544

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the feedback. Glad to hear that you are seeing partially correct results.

However, I am unable to reproduce the following issue on my end. It would be very helpful if you could share the exact steps to reproduce the problem.

but the error message contents kept including WPML multilingual and multicurrency, but now when the error appears, the WPML conflict doesnt appear.

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Thanks!

Bigul

July 9, 2025 at 3:10 am #17216684

Issei Miura

Thanks Bigul,

I have just investigated further and it seems the error messages that came through our email were delayed for a day or two by the SMTP. So they had already been resolved with the update of Paypal Payments, but we kept receiving the error message mails. it seems because of an issue with SMTP.

So now it seems the post/porftolio error has been resolved.

Thanks very much for all your help.

July 9, 2025 at 8:49 am #17217697

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the feedback. I am glad to hear that you are getting the expected results now.

We are always happy to help. Please feel free to ping us if you need any further assistance with WPML.

--
Thanks!

Bigul