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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing a fatal error on their website causing the website and server to go down. The error messages indicate memory exhaustion and deprecated function usage in WPML plugins.
Solution:
If you're encountering similar issues, we recommend you follow these steps:
1. Deactivate all WPML plugins on your site.
2. Download fresh copies of the WPML plugins from your account at https://wpml.org/account/downloads/.
3. Install the newly downloaded plugins and activate them.
Before proceeding, ensure to create a full backup of your site (files and database).

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 2 replies, has 1 voice.

Last updated by Andrey 1 month, 2 weeks ago.

Assisted by: Andrey.

Author Posts
March 4, 2026 at 9:05 pm #17873125

mohamedZ-9

i have a fatel error in my website make the website and server down

Fatal error: Allowed memory size of 2097152000 bytes exhausted (tried to allocate 4295229440 bytes) in /home/awadna5/public_html/wp-includes/theme.php on line 325

Deprecated: str_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in /home/awadna5/public_html/wp-content/plugins/sitepress-multilingual-cms/sitepress.class.php on line 3459
There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

Learn more about troubleshooting WordPress.

Fatal error: Uncaught Error: Call to undefined function is_user_logged_in() in /home/awadna5/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/notices/class-wpml-notices.php:200 Stack trace: #0 /home/awadna5/public_html/wp-includes/class-wp-hook.php(341): WPML_Notices->save_to_option('') #1 /home/awadna5/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(NULL, Array) #2 /home/awadna5/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #3 /home/awadna5/public_html/wp-includes/load.php(1308): do_action('shutdown') #4 [internal function]: shutdown_action_hook() #5 {main} thrown in /home/awadna5/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/notices/class-wpml-notices.php on line 200

March 4, 2026 at 9:07 pm #17873126

mohamedZ-9

i need to chat
with some one please

March 4, 2026 at 9:53 pm #17873233

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Live chat is available when chat support agents are online. If no agents are available at that time, the system will automatically create a support ticket instead.

In the meantime, could you please try the following steps:
1. Deactivate all WPML plugins on your site.
2. Download fresh copies of the WPML plugins from your account:
https://wpml.org/account/downloads/
3. Install the newly downloaded plugins and activate them.

Before proceeding, please make sure to create a full backup of your site (files and database).