This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing a fatal error on their website causing the website and server to go down. The error messages indicate memory exhaustion and deprecated function usage in WPML plugins.
Solution:
If you're encountering similar issues, we recommend you follow these steps:
1. Deactivate all WPML plugins on your site.
2. Download fresh copies of the WPML plugins from your account at https://wpml.org/account/downloads/.
3. Install the newly downloaded plugins and activate them.
Before proceeding, ensure to create a full backup of your site (files and database).
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 2 replies, has 1 voice.
Last updated by 1 month, 2 weeks ago.
Assisted by: Andrey.