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Supporter timezone: Asia/Jerusalem (GMT+03:00)

This topic contains 1 reply, has 0 voices.

Last updated by Itamar 6 hours, 50 minutes ago.

Assisted by: Itamar.

Author Posts
June 23, 2025 at 8:42 am #17158641

mikelisE

Background of the issue:
I am using the Shoptimizer theme and following the documentation to translate products with color variations. I duplicate them as prescribed. The issue can be seen on this page: hidden link. I expected the product to appear only twice as on the main product page: hidden link. Please select a color to see the issue.

Symptoms:
After translating and duplicating products with color variations, if I change the translation, the featured image for the variation is added and cannot be removed, causing the product to show up twice. The featured image is added, resulting in one extra image on the color variation.

Questions:
Why is the featured image added to the color variation after changing the translation?
How can I remove the extra featured image from the color variation?

June 24, 2025 at 8:16 pm #17166751

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I assume that you are referring to the problem we describe on the plugin's page here: https://wpml.org/plugin/commercekit/. (See the section with the yellow background.) It is also described in the guide published by Commercekit, available here: hidden link.
Can you please confirm that above?

However, with that being said, I'm unsure whether I see the problem or if I don't understand it. I'm checking this page: hidden link, and I don't understand which extra featured image you are referring to. Please see the attached screenshot. It looks to me the same as the original language product here: hidden link. Can you please elaborate on the problem? It would be good if you could also add a screenshot.

Regards,
Itamar.

2025-06-24_23-10-34.jpg