featured products disappeared on frontpage translations

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/images-not-synchronizing-featured-products-disappeared-in-translations/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	-

Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: Bug

This topic contains 4 replies, has 0 voices.

Last updated by Kor 6 days, 7 hours ago.

Assisted by: Kor.

Author	Posts
March 20, 2025 at 10:38 am #16839437
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've checked and it looks like the English version of the products is not marked with "Featured". 1. Open the products that are marked with featured in the primary language. 2. Click update and translate the page to your secondary language. 3. Edit the secondary language product and check and see if the "featured" is checked. 4. Check the translated homepage and you'll see the featured product showing up in the translated language. Here is a screen recording for your reference hidden link As for the missing products on the archive page, you need to make sure the templates are translated. For example "Elementor Loop template for products Difento", now it shows up fine now. hidden link
March 26, 2025 at 1:07 pm #16863001
jensK-16	It looks like functionality works, but both shortcodes, taglines and product backend is totally screwed. I'm pretty sure that is the result of your coding - can you fix iot or do we have to do another backup?
March 26, 2025 at 1:14 pm #16863059
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for getting back to me. Yes, you can go ahead with another restoration. I ended up breaking some layouts while troubleshooting the issue. Now that we've identified the cause and have a fix, we can simply apply the solution mentioned above. That should resolve everything without needing to modify any Elementor templates. Reference : https://wpml.org/forums/topic/featured-products-disappeared-on-frontpage-translations/page/3/#post-16836691
April 2, 2025 at 11:33 am #16886669
jensK-16	OK, we have now made a new backup here - credentials are the same: hidden link I really hope you can make it work now
April 2, 2025 at 3:08 pm #16887790
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've applied the fix on your new staging site and could you please check? hidden link
April 4, 2025 at 7:59 am #16895637
jensK-16	Thank you - featured products works fine now. But 1) English category pages are still empty 2) I discover now taglines below header have disappeared from all translations. They still appear on category pages but not on product pages. This goes for main site grontkontor.dk as well. Would be great if you could fix both now you're at it. New threads created by Kor and linked to this one are listed below: https://wpml.org/forums/topic/english-category-pages-are-still-empty/ https://wpml.org/forums/topic/taglines-below-header-have-disappeared-from-all-translations/
April 4, 2025 at 8:43 am #16895945
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Glad to know that the initial reported issue is fixed. As for your new issues, I've split the ticket here https://wpml.org/forums/topic/english-category-pages-are-still-empty/ for the missing category in English and this one "taglines below header have disappeared from all translations", I've split the ticket here https://wpml.org/forums/topic/taglines-below-header-have-disappeared-from-all-translations/ As for this one, please mark it as resolved.
April 4, 2025 at 8:56 am #16896003
jensK-16	PS Please apply changes on live site grontkontor.dk as well thank you
April 4, 2025 at 8:58 am #16896038
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Could you back up first? I need to make changes to the database. Let me know once it's done.
April 4, 2025 at 9:00 am #16896042
jensK-16	We have already backed up - but please be careful anyway
April 4, 2025 at 9:06 am #16896088
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	This is done. I've applied the solution that I've shared here https://wpml.org/forums/topic/featured-products-disappeared-on-frontpage-translations/page/3/#post-16836691 earlier.