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This topic contains 19 replies, has 1 voice.

Last updated by ziga pipan 1 month, 3 weeks ago.

Assisted by: Bobby.

Author Posts
May 22, 2025 at 7:26 am #17059772

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Is it possible to create a new product and then add the embedded youtube code? I would like to test this further as everything from our side looks like it should work OK.

I have attempted this but the ACF fields do not show up.

May 22, 2025 at 2:27 pm #17062387

ziga pipan

you mean delete and recreate a original product and translate it again? is it possible to try just edit this hr poducts withour CTE?

May 22, 2025 at 8:07 pm #17063451

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

I believe I found the problem.

The video is added using Custom Tabs and not ACF Fields.

To resolve this try the following:

1. Go to products and edit your product in the default language
2. Use the language switcher and switch to the translation (dismiss warning)
3. Go to Custom Tabs -> add the video URL in the code tab and save tabs
4. Update product

I have tested it here and it worked OK.

hidden link

Loom Video:
hidden link

May 23, 2025 at 10:34 am #17065553

ziga pipan

that did the trick, thank you, still weird that this is the only product with this problem..

May 23, 2025 at 5:28 pm #17067547

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Glad to hear that worked!

Yes, hard to say why, creating a new one seemed to work OK as well.

May 24, 2025 at 9:55 am #17068475

ziga pipan

thank you for everything!!