Fix WPML error

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 5 replies, has 3 voices.

Last updated by Waqas Bin Hasan 1 year, 10 months ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
July 11, 2023 at 11:48 am #14014095
waleedO	This error is making my website hang.
July 11, 2023 at 11:50 am #14014145
waleedO	How can I reach chat support?
July 11, 2023 at 11:54 am #14014227
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Hi there! The error talks about an error 426 which usually happens when you have HTTP protocol calls instead of HTTPS ones, so if you are running a local site that doesn't have an SSL yet, you might want to add it or simulate an HTTPS protocol to have things working. That error is not coming from WPML per se but from the browser and is a server-side request, so your hosting company might be of help here, they mght be able to tell you what is being called incorrectly. ------------ If you have a server-side cache, flush + disable it to see if by any chance that helps and maybe go to WPML > Support > Troubleshooting and look for "ATE", there should be 1 or 2 buttons mentioning "synchronizations" that might also help here as well. Try it out and let us know how it goes.
July 11, 2023 at 12:03 pm #14014311
waleedO	Thanks for your help. We're there but which button should we click? "Screenshot attached" Thanks and Regards!
July 11, 2023 at 1:32 pm #14015619
waleedO	We're facing issues because of wpml. Kindly assist us to end these problems that are slowing the website.
July 12, 2023 at 7:19 am #14019427
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. You should try both buttons (i.e. Synchronize local jobs... & Synchronize translators...) after you've fixed SSL problem as mentioned earlier. For slow website issue, here's a guide to consult with: https://wpml.org/tutorials/2022/03/boosting-the-performance-of-your-multilingual-wordpress-site/ Additionally, you can try with WPML plugins only first to check if it is really coming from WPML. Sometimes there may be a conflict, since all plugins/themes utilize the same/shared WordPress ecosystem. Remember to take full backup of your website and database first, in this case. If SSL issue (originally reported in this ticket) has been fixed, then I'll advise to report the slow issue separately. So it gets proper attention and handled accordingly. Please let me know. Regards.

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