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[Closed] fixed price coupons not working

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Supporter timezone: Europe/Zagreb (GMT+02:00)

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This topic contains 1 replies, has 2 voices.

Last updated by Bruno Kos 1 year, 5 months ago.

Assisted by: Bruno Kos.

Author Posts
February 6, 2024 at 9:50 am #15269959

dariusK-4

hidden link this url when I trying add coupon in lithuania language with fixed price its not working , but in engligh its working working fine

in percentage discount working fine but in fixed cart discount not working according to coupon code
February 6, 2024 at 10:25 am #15270515

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

hidden link

To further investigate the coupon issue you're experiencing, we'd like to conduct some tests in our sandbox environment. Here's how you can assist with this process:

1. **Create and Set Up a Product**: Please replicate the setup of the problematic product from your live site in the sandbox, ensuring all details and settings are identical.

2. **Apply Translations**: Make sure to translate the product into German, mirroring the multilingual setup on your live site.

3. **Configure Coupons**: Set up the "gd7meqwr" coupon for the German version and the "sam65" coupon for the English version in the sandbox. Please replicate the exact settings, including the discount type and any applicable conditions.

4. **Test Coupons**: Use these coupons on the respective product pages in both language versions to see if the discount issue occurs in the sandbox environment.

5. **Provide Feedback**: Let us know the outcome of these tests. Specifically, whether the issue was replicated in the sandbox or if the coupons applied as expected.

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