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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was concerned about a missing 'Flavor' attribute in WooCommerce >> WooCommerce Multilingual > Attributes tab, which was not appearing alongside another attribute 'HS Codes'. Additionally, the client noticed values like '18 left' on the troubleshooting page, which they thought should be '0 left', and was unsure whether to address these.

Solution:
We advised the client that if an attribute does not appear under Products -> Attributes in the WordPress dashboard, it will not be visible in the WooCommerce Multilingual -> Attributes tab. To resolve this, the client should manually add the missing 'Flavor' attribute from the product edit screen. However, this will not make it appear in the WooCommerce Multilingual -> Attributes tab. If the client feels that something might be wrong due to the missing attribute, we recommend adding it manually.

For the values like '18 left' seen on the troubleshooting page, these indicate items that may need attention. We suggest the client review each option that does not show '0 left' and press 'Start' to address them.

If the solution provided here is not relevant due to being outdated or not applicable to your case, please open a new support ticket. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 17 replies, has 2 voices.

Last updated by ylyasK 9 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author Posts
February 22, 2024 at 11:43 am #15333249

ylyasK

Hi again Osama

Please kindly help me to understand the situation

Recently the problem with category page (hidden link) functioning happened again

In this reply #15316610 on second option you offered me to change the slug of the category and then the category page will work.

Now I changed the slug and then returned it again and this helped.

And now my question is what causes such issue? This time it came suddenly (maybe after some plugins including WPML or Woocommerce updating). And I don't want to monitore it when it happens again but I want to understand the reason and eliminate it.

Please kindly explain how did you know that exactly slug changing can solve the issue and why is it happening again?

Thanks in advance

February 22, 2024 at 12:14 pm #15333421

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I'm not sure why the issue happens, but it could be SEO or security plugins cause this issue. I checked the category after re-saving the permalinks, and it worked correctly. (hidden link)

Best regards,
Osama

February 22, 2024 at 1:24 pm #15333750

ylyasK

Got it. Thank you very much Osama

February 22, 2024 at 1:25 pm #15333753

ylyasK

Thank you