Footer links are not translated correctly

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/503-error-ate/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	8:00 – 15:00	8:00 – 15:00	8:00 – 15:00	8:00 – 15:00	8:00 – 15:00	-
-	16:00 – 17:00	16:00 – 17:00	16:00 – 17:00	16:00 – 17:00	16:00 – 17:00	-

Supporter timezone: Europe/Rome (GMT+02:00)

Tagged: Large Sites, Not WPML issue

This topic contains 8 replies, has 0 voices.

Last updated by yvesB-21 1 day, 21 hours ago.

Assisted by: Alejandro.

Author	Posts
August 26, 2025 at 8:11 am #17346884
yvesB-21	some languages's footer links arent linked correctly and also some languages pages in the footer content is empty "also hidden link this link is giving an error."
August 26, 2025 at 8:44 am #17347152
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Hello, I suspect you are working on the site, but please know that page you shared throws a 503 on all the different languages. even with WPML disabled it throws that error and i'm not sure why. could you please check it out and let me know when it's fixed so I can check what's going on? the next step would be to install WPML 4.8 (the official release version) which will be released today in a few hours since we worked on something that seems quite familiar to your situation (You probably got a mail from Amit about this). Regards.
August 26, 2025 at 2:38 pm #17348822
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	The error on the page comes because you seem to have a database table missing. The error is: [26-Aug-2025 14:34:53 UTC] <strong>WordPress database error Table 'XXXXX.wp_weareplanet_method_config' doesn't exist</strong> for query SELECT * FROM wp_weareplanet_method_config WHERE space_id = 83676 AND state IN ('active', 'inactive') made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/astra/page.php'), get_footer, locate_template, load_template, require_once('/themes/astra/footer.php'), wp_footer, do_action('wp_footer'), WP_Hook->do_action, WP_Hook->apply_filters, SWISS_SIDE_Cart->render_sidebar_cart_template, require_once('/plugins/swiss_sidebar_cart/inc/scw-sidecart.php'), require_once('/plugins/swiss_sidebar_cart/inc/scw-review.php'), do_action('swiss_sc_after_items'), WP_Hook->do_action, WP_Hook->apply_filters, SWISS_SIDE_Cart->render_cart_footer_content, do_action('woocommerce_proceed_to_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, wc_get_pay_buttons, WooCommerce->payment_gateways, WC_Payment_Gateways::instance, WC_Payment_Gateways->__construct, WC_Payment_Gateways->init, apply_filters('woocommerce_payment_gateways'), WP_Hook->apply_filters, WooCommerce_WeArePlanet->add_gateways, WC_WeArePlanet_Entity_Method_Configuration::load_by_states_and_space_id Can you fix hat so we can check the other problem you mentioned here in the ticket? Regards.
August 26, 2025 at 11:37 pm #17349791
yvesB-21	yes, we were adding a new payment method to our website which wasnt able to create tables, but now that is fixed.
August 27, 2025 at 8:55 am #17350855
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	But the error I mentioned was triggered by Elementor, what exactly is in the giftcard page in elementor because for some reason that page keeps triggering a 503 error and they are not related to WPML. I actually tested checking the page out WITHOUT WPML to see what would happen and by doing that and a bit more research I found the problem is in the YITH giftcard plugin, it's just not working. you can see everything here: hidden link I woudl suggest that you create a staging site, disable everything except WooCommerce and the YITH giftcard plugin and see if it works. if it does, then start enabling first the other WooCommerce Addons and refresh the giftcard product page until you find which is causing the issue. Then you can contact them to try to get to the bottom of it. Regards,
August 27, 2025 at 12:03 pm #17351776
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	By the way, about the links, can you check if there are pages "missing" links? because i saw the footer and I can see them translated. I even checked it in the gift pages by removing the products shortcode during a quick test and I can see them translated. Is there a specific menu item that is not translated?
August 28, 2025 at 5:43 pm #17356194
yvesB-21	The links are working on english and also in some languages at the footer. but not on some languages, they are just being redirecting to the english one. also some images are still missing in other languages of products,
August 29, 2025 at 10:38 am #17357820
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Could you be more specific so I could go and check what's going on? (the name of the link and the language would probably help a lot but also where the image is missing and in what language). Regards,
August 29, 2025 at 9:07 pm #17358875
yvesB-21	hidden link hidden link hidden link hidden link hidden link hidden link hidden link hidden link all languages are missing product images, it is just showing blank on all of them