This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with the French translation pages not working, while the English versions are functioning correctly.
Solution:
We recommend the following steps to resolve the issue:
1) Clear all types of caches to ensure the issue still exists.
2) Navigate to WPML >> Languages >> Make themes work multilingual.
3) Select the Adjust IDs for multilingual functionality option.
4) Save the changes.
5) Go to Settings >> Permalinks.
6) Resave the settings.
If the problem persists, it might be due to the solution being outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket in the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/the-site-didnt-translate-to-french-well/
This topic contains 12 replies, has 2 voices.
Last updated by 1 year, 9 months ago.
Assisted by: Bigul.
 |
|
 |
Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. Please check the attached images. You are currently using Custom JavaScript to list the values on the *On Now* page. In French, a few of the code is commented out. It looks like a compatibility issue with custom codes. So please consult about this with your developers and let us know your feedback. -- Bigul   |
|
|
|
|
|
Hello, Thank you for the updates. I had another round of checking in the code. For your kind information, we have support limitations here because of the custom coding. Please check the attached images. You are calling the following templates and a few taxonomies via JavaScript. So most probably you have to change the IDs on the translated page to work it as expected. hidden link hidden link Please try it after a site backup and let us know your feedback. -- Bigul   |
|
|
Hello If this is an issue then why it works sometimes as you can see in the attached screenshot You can also check for this page : hidden link  |
|
|
|
|
|
|
|
|
Hello, The issue is existing after the initial checks. So one request. Please upgrade to the latest version of plugins(including Elementor, Elementor Pro, and its custom add-ons) after a full site backup{mandatory} and make sure the issue exists or not. It will help us a lot in debugging. -- Bigul  |
|
|
|
|
|
|
|
|
|
|
Hello, I hope you are doing well. As you can see in the attached screenshot, I am visiting the French page. However, when I hover over any girl, all of the fields such as ETHNICITY, AGE, HAIR, etc., are displayed in English. That's not right. Please take another look and let me know how can I fix it. Thanks! New threads created by Bigul and linked to this one are listed below: https://wpml.org/forums/topic/field-labels-are-not-showing-translation/  |
|
|
|