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Supporter timezone: Asia/Jerusalem (GMT+02:00)

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This topic contains 4 replies, has 2 voices.

Last updated by Itamar 1 year, 7 months ago.

Assisted by: Itamar.

Author Posts
April 5, 2024 at 7:21 pm

taranL

Google map isn't shown translated to other languages.

April 7, 2024 at 2:12 pm #15491648

Itamar
WPML Supporter since 02/2016

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I'll continue to help you with this problem.

I've read the summary of your chat with Waqas, my colleague. English is the default language of your site. When I checked the Spanish version of your site, I could see that only one string was not translated. It is the "Business Name" string. Please see the attached screenshot. The rest of the strings are translated.

Is this the only string with the problem?
If there are other strings, please explain where and how to see them.

In any case, we need to replicate this issue on a fresh WordPress installation. Then, I'll be able to escalate it to our compatibility team. For this, I created a test website with a clean WordPress install. You can access it through this link:

hidden link

With this link, you'll be directly logged in.

Could you please install the GeoDirectory plugin and its add-on for Google Maps and see if the issue is replicable on a clean WordPress installation?

Please configure WPML as set on your site (just the basic configurations needed to replicate the issue are enough). Please also ensure you install the latest version of the plugin. Please let us know when everything is finished and you can replicate the problem.

Thanks,
Itamar.

2024-04-07_17-04-23.jpg
April 8, 2024 at 8:42 pm #15496211

taranL

ok i will install but why website always shows error when i try to move from one page to another

hidden link

Screenshot (19).png
April 8, 2024 at 8:45 pm #15496242

taranL

All url always show errors and how I will this "businesses" string. When i remove URL everything works fine. I can not navigate with multi language

April 9, 2024 at 9:41 am #15497979

Itamar
WPML Supporter since 02/2016

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I can see this internal server error when switching languages. It is not happening all the time. It happens randomly. Since it is a more severe issue than the string issue, we will handle it first. Please check if there are any PHP errors. Here is the explanation of what you need to do.

Please share WordPress's debug log (not WPML debug information).
Please check this page for instructions.

https://wpml.org/documentation/support/debugging-wpml/

To enable it, open your wp-config.php file and look for

define('WP_DEBUG', false);

Change it to:

define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);

After this, repeat the action that causes the problem on your site (switch the language to get the "Internal Server Error" message). The errors will be saved to a debug.log log file inside the /wp-content/ directory. Then please share the errors with us.

Thanks,
Itamar.

The topic ‘[Closed] Google map isn't shown translated to other languages.’ is closed to new replies.