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This thread is resolved. Here is a description of the problem and solution.

Problem:

If you're experiencing issues with email translations not working correctly in Gravity Forms, specifically where emails to certain recipients are always in Dutch, this might be due to a recent update (Gravity Forms version 2.10.0).

Solution:

We have identified that this issue related to the new 'Background Notifications' feature introduced in Gravity Forms version 2.10.0. This feature, which is enabled by default on new installations, allows notifications to be sent via a separate request to improve form submission performance.

The problem has been fixed with Gravity Forms Multilingual version 1.8.5.

Please upgrade to the latest version.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 3 replies, has 1 voice.

Last updated by Pierre Sylvestre 2 weeks, 1 day ago.

Assisted by: Pierre Sylvestre.

Author Posts
April 20, 2026 at 6:27 pm #17981909

dieterD-6

hello wpml
I have a site (beheroes) who works with gravity forms. When a form is filled in, there is an email leaving to person A (translation works fine) and to person B. With person B the translations does not work properly and always is in dutch.....
So 001.jpg is not sending the right way
002.jpg does workt correct.

April 20, 2026 at 6:43 pm #17981981

dieterD-6

i can't get it worked

April 20, 2026 at 8:04 pm #17982172

Pierre Sylvestre
Supporter

Languages: English (English ) French (Français ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi @dieterD-6,

This seems to be a regression caused by the latest version of Gravity Forms (hidden link):

Added the Background Notifications setting to the Forms > Settings page. Enabled by default for new installs, it sends notifications via a separate request, improving form submission performance, so the confirmation can be displayed before sending is completed.

We are preparing a patch.

Meanwhile, you can disable the asynchronous form notification option from the Gravity Form Settings.

Let me know if that helps.

Thanks,
Pierre

April 21, 2026 at 5:14 pm #17985127

Pierre Sylvestre
Supporter

Languages: English (English ) French (Français ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi @dieterD-6,

We've published an errata: https://wpml.org/errata/gravity-forms-email-notifications-sent-in-the-wrong-language/

Soon we'll release a patch version for Gravity Forms Multilingual.

Stay tuned!