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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 70 replies, has 2 voices.

Last updated by Andreas W. 1 month, 3 weeks ago.

Assisted by: Andreas W..

Author Posts
October 14, 2024 at 11:51 am #16285754

ruiG-5

Shouldn't be an issue, since I'm cloning a global configuration fields. Access the website and you'll see what I mean.

October 14, 2024 at 2:08 pm #16286528

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

The reason why each field should have a unique name, is becasue if you do not follow this guidance, it will lead to fields not being available on the WPML Translation Editor.

Further, please provide me more details about into which group and which fields exactly I should look into and what you are expecting.

October 14, 2024 at 2:12 pm #16286538

ruiG-5

Field Group name: GLOBAL: Field Configuration
Group: Button Configuration
Field: Button Size
Field: Button Color

Those two, shown't show up in WPML Translation Editor.

October 14, 2024 at 2:44 pm #16286725

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Take note, that the group "GLOBAL: Field Configuration" is currenlty set as "Inactive".

The configuration for this group is looking good.

Now, please activate the group, create a new test post and let me know if you can still see the fields on ATE.

At the moment I do not see that any post has been translated and there is not any job in progress.

I have started a translation for one post and the field that you mention are not appearing on ATE.

Generally:
If you change field settings and you still see the fields on translation jobs, then this is expected, if those jobs were started before the configuration was changed.

You will need to cancel the jobs at WPML > Translation Management > Jobs and then when opening the WPML Translation Editor again the fields should not longer appear.

I hope this solves the issue for you. In case not, please name me a post where I can see the issue.

October 14, 2024 at 2:51 pm #16286764

ruiG-5

I am very confused by your message. If you check the current translation, home page of the website, and you go to the translation editor, you'll see:

-> acf/hero/button_button_configuration_button_size
-> acf/hero/button_button_configuration_button_color

(both buttons are a clone of the global ACF groupd).

Another issue: if you to ACF Cards block, you'll see a repeater and links are not showing up.

October 14, 2024 at 3:03 pm #16286833

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Sorry, I asked you for an example, and you did not provide this example.

In this case, the segments are translated already and saved to translation memory.

I can offer to reset the translation memory for this site, but you will then need to redo the translation.

October 14, 2024 at 3:05 pm #16286852

ruiG-5

Please proceed

October 14, 2024 at 3:24 pm #16286982

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

You example group is using a clone field. Which group are those fields coming from?

- Button Size
- Button Color

It says "Button Configration (group)" but I am not finding it in your ACF settings.

October 14, 2024 at 3:29 pm #16287005

ruiG-5

Global configuration settings group. I'm don't understand this back and forth.

October 14, 2024 at 3:59 pm #16287128

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Thank you for the clarification!

I will try to recreate this issue on a new test site and then get back to you.

I have refunded 1600 credits, as I had to clear the translation memory for confirming the unexpected behavior.

October 15, 2024 at 9:57 am #16289828

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

On my test site this issue seems not to occur.

One-Click-Login:
hidden link

Could you please verify and let me know if you can recreate the issue?

October 15, 2024 at 10:33 am #16290013

ruiG-5

That isn't helpful. You didn't replicated my website. Have you done any debug on my development environment?

October 15, 2024 at 10:41 am #16290047

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I first need to verify if I can recreate this on an new test site to confirm if we are handling a general bug.

Please verify if you can recreate it on my sandbox.

In case not, I can offer to run further tests by taking a local copy of your site.

October 15, 2024 at 10:51 am #16290078

ruiG-5

It's ok if I sync my ACF fields in your environment? Not all, just two/three where I've spotted issues.

October 15, 2024 at 12:42 pm #16290751

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Sure, please import your field groups for testing, no problem!

If we can replicate the issue this way, then I can escalate it directly.

If the issue does not occur on this sandbox, please let me know and I will take a copy of your site for testing.