have problem to translate plugin

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to translate the 'Chauffer Booking System / Booking Forms / BOOKING FORM – 10007' and is experiencing issues with the string translation being stuck with an hourglass icon. The client is also looking for a way to translate strings in bulk to save time.

Solution:
1. To translate the strings manually, the client should navigate to the translations queue page in their WordPress admin.
2. For automatic translations, the client can follow the steps outlined in the WPML documentation on automatically translating strings with WPML:
Automatically Translate Strings with WPML
3. If the client wishes to translate everything automatically, including bulk translation of strings, they should change the configuration in WPML -> Settings to 'Translate Everything Automatically'. This will allow for bulk translation of strings without having to approve each one manually.

Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

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Tagged: ATE, Exception

This topic contains 23 replies, has 2 voices.

Last updated by Carlos Rojas 1 year, 5 months ago.

Assisted by: Carlos Rojas.

Author	Posts
February 29, 2024 at 1:34 pm #15358453
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, I have re-checked the documentation and the configuration on your site and the configuration on your site is 'Translate What You Choose', that is the reason why you need to go string by string and only approve the translation. If you change the configuration to Translate Everything Automatically (which will translate also all the content in the site automatically) then you will be able to bulk translate the strings. Summarizing, you have two options: - Continue using the actual configuration and therefore checking the translation of each string manually - Change the configuration in WPML -> Settings to 'Translate Everything Automatically' and then you will be able to translate the strings in bulk.
February 29, 2024 at 1:37 pm #15358457
georgeT-36	Yes but if i choose to translate everything automatically it will translate EVERYTHING in the website, right?
February 29, 2024 at 1:38 pm #15358461
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Right
February 29, 2024 at 1:41 pm #15358491
georgeT-36	Therefore i cannon translate automatically all the strings unless i choose translate all the website, so my only solution is one by one? After that in which form i will see my booking engine? because i want it to have all the same values inside as in English
February 29, 2024 at 1:52 pm #15358512
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	1.- Correct 2.- I'm sorry I don't understand your question. Could you elaborate more so I can have a better understanding?
March 1, 2024 at 12:08 pm #15362756
georgeT-36	Hello, i am having problem with wpml : 1) I translated with Wpml the Chauffer Booking plugin (many strings) and also i created a different booking form for each language. Although the booking form loads correctly in every language when i click to go to the step 2 it just stucks (you can see it here hidden link). I cannot move to step 2, can you please help?
March 1, 2024 at 12:14 pm #15362761
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, I was able to reproduce the issue, however, there are many errors in the Javascript browser console and I suspect one of these errors is causing the problem with the 2nd step. Please contact the authors of the plugin and ask them to check what is stopping the user from going to the second step.
March 1, 2024 at 12:16 pm #15362865
georgeT-36	Ok tell me please why when i hover on languages bar it dissapears, attached foto: hidden link
March 1, 2024 at 12:21 pm #15362890
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, These questions are not related to the original issue and not related to WPML. In any case, the problem with the dropdown is on the theme. You can see it also happens with the 'LISTE DES PRIX DES TRANSFERTS' menu item on the 2nd and 3rd sub-items. And you can also see that the dropdown disappears when the pointer is on the banner (picture below the header) area.