This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to translate the global header of their site but when they go to Translations, the header opens in the WPML translator and looks empty.
Solution:
We noticed that the header contains primarily the Menu, with no additional content, which is why the translation editor doesn't display anything except for the title. Menus should be translated via Appearance > Menus. After translating the menu, it will automatically update in the translated version of the header. We recommend checking our documentation on translating menus: https://wpml.org/documentation/getting-started-guide/translating-menus/
Even if the menu is not translated but only the pages linked to it are, the menu will still appear translated in other languages as long as the header is translated. Therefore, we suggest translating both the header and the pages linked to the menu for the header and menu to display correctly in other languages.
If this solution doesn't look relevant, please open a new support ticket in our forum: WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 1 reply, has 2 voices.
Last updated by 1 year ago.
Assisted by: Prosenjit Barman.
