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This topic contains 19 replies, has 0 voices.

Last updated by Bigul 2 days ago.

Assisted by: Bigul.

Author Posts
July 6, 2025 at 12:39 am #17204431

faridR

Please find solution for the header issue from your team

Thanks in advance

July 7, 2025 at 9:21 am #17207387

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. However, we are facing several limitations due to the outdated versions of the plugins and theme. Ensuring backward compatibility in such cases is quite difficult.

In WordPress, one of the most important best practices is to always keep your plugins and theme updated. Updating them regularly helps your website run faster and smoother. It also protects your site from security risks, as updates often include fixes for known issues. Additionally, keeping everything up to date makes sure plugins and theme work well together without causing errors or conflicts.

I am consulting with our team on this and will get back to you as soon as possible. Please wait.

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Thanks!

Bigul

July 9, 2025 at 6:22 pm #17220679

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

I consulted with our team regarding this issue. It appears that it may be caused by corrupt entries in the database or the use of outdated plugin and theme versions.

We also noticed that the wp_options table in your database contains multiple entries related to GTranslate. Please refer to the attached images for more details.

Therefore, we kindly request that you follow the steps below after taking a full site backup.

1) Upgrade to the latest version of the WoodMart theme
2) Upgrade to the latest version of the Elementor plugins
3) Upgrade to the latest version of WooCommerce
4) Reset the header settings
5) Set the header again
6) Update a couple of products in the original language
7) Then update its Arabic translation

These steps are important for helping us identify a suitable workaround, especially since the latest version includes several key improvements, and we noticed that the database still contains GTranslate entries.

Please note that choosing not to update the plugins or theme, causing compatibility issues, is not recommended. WooCommerce, Elementor, and WoodMart release updates frequently, often once a month, so keeping everything up to date is essential to ensure compatibility and prevent unexpected issues. Thank you for your kind understanding.

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Thanks!

Bigul

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July 10, 2025 at 11:00 am #17223222

faridR

Hello again

Dear it’s not just about updating plugin .

Please find final solution for that issues besides updating.

Even main issues showed agin the links in Arabic show fatal errors
Check please :
hidden link

Please fix all needed issues ASAP. As we are so behind .

Waiting for earliest positively feedback.

Thanks in advance

July 10, 2025 at 2:19 pm #17224458

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. Please check the attached images. I am not able to reproduce the following problem. So let us know the exact steps to reproduce the bug.

Even main issues showed again, the links in Arabic show fatal errors
Check please :
<em><u>hidden link</u></em>

It would be great if you could try the steps suggested in the following thread after a site backup. This will help us a lot to debug the remaining issues you are experiencing. Because we are unable to perform the upgrade on our local copies. Thank you for your kind understanding.

https://wpml.org/forums/topic/headers-of-products-pages-in-arabic-is-different/?paged=2#post-17220679

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Thanks!

Bigul

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