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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client has successfully loaded and activated the WPML plugin on their site but cannot find the translator option. The site still uses a previous free translator plugin.
Solution:
We recommend checking if WPML is properly working and accessing the translator options by following these steps:
1. Review the WPML Getting Started Guide
2. Understand how WPML Automatic Translation works
3. Explore the WPML Translation Editor options

If these resources do not resolve your issue or if the information seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
July 19, 2024 at 4:42 am #15975732

bobbyF-2

Background of the issue:
I have successfully loaded the plugin WPML and activated it on my site hidden link. I am trying to find the translator option on my site.

Symptoms:
My site still uses the previous free translator plugin, and I can't find any translator option from WPML.

Questions:
How can I check if WPML is working well on my site?
How can I find the translator option in WPML?

July 19, 2024 at 12:01 pm #15978148

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

I am going to share a few documentation pages that I think you might find helpful:

1. The WPML Getting Started Guide:
https://wpml.org/documentation/getting-started-guide/

2. How WPML Automatic Translation works:
https://wpml.org/documentation/automatic-translation/

3. WPML Translation Editor options:
https://wpml.org/documentation/translating-your-contents/translation-editor-options/

Please let me know how things go and if you were able to accomplish your goal.

I will be waiting for your response.

Mihai Apetrei