bobbyF-2

Problem:
The client has successfully loaded and activated the WPML plugin on their site but cannot find the translator option. The site still uses a previous free translator plugin.
Solution:
We recommend checking if WPML is properly working and accessing the translator options by following these steps:
1. Review the WPML Getting Started Guide
2. Understand how WPML Automatic Translation works
3. Explore the WPML Translation Editor options

If these resources do not resolve your issue or if the information seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.