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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed help estimating the cost of automatic translation for their site. They had downloaded their bill and the automatic translation usage report but were unable to determine the cost for each site.
Solution:
We advised the client to get a total word count for the site to estimate the automatic translation credits by selecting the posts/pages from WPML > Translation Management. For detailed steps, we recommended following this guide: Getting a Word Count of Your WordPress Site.
Additionally, we provided the total credits used for the mentioned site for the month, which amounted to 1,583,989 credits. We explained that this total was calculated by summing up all the credits from the CSV file of the credits usage. We also guided the client to find their Automatic Translation Usage Report by navigating to WPML > Translation Management > Tools > Payment and settings > Automatic Translation Usage Reports.

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This topic contains 4 replies, has 2 voices.

Last updated by Mihai Apetrei 4 months ago.

Assisted by: Mihai Apetrei.

Author Posts
July 30, 2024 at 1:27 am #16018328

duanmanZ

Background of the issue:
I need help estimating the cost of a site. The site URL is hidden link.

Symptoms:
No specific issue or error message mentioned.

Questions:
How to estimate the cost of one of these sites?

July 30, 2024 at 1:28 am #16018329

duanmanZ

I downloaded my bill and the automatic translation usage report, but I don't know how to estimate the actual cost of translating one of these sites!

July 30, 2024 at 5:04 am #16018482

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Thank you for contacting WPML Support.

I understand that you want a total word count for the site to estimate the automatic translation credits.

You can accomplish this by selecting the posts/pages from WPML > Translation Management. Please refer to this guide to understand the overall process.

I hope that you will find this information helpful.

Mihai Apetrei

July 30, 2024 at 5:59 am #16018588

duanmanZ

The automatic translation is done, but I have multiple sites and I can't distinguish the approximate cost of each site in my bill, I tried to download the translation report csv file to analyze it, but I don't seem to know how to calculate it either!

I don't need very precise numbers, but I need the approximate cost of each site

July 30, 2024 at 3:40 pm #16021337

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

I understand better what you want now. 🙂

So, for this website that you mentioned, this month, we had a total of 1.583.989 credits that were used.

I hope that this is what you were looking for.

What I did is that I took the CSV for the credits usage and I added up all the credits for you.

Also, you should be able to find your Automatic Translation Usage Report if you go to WPML > Translation Management > Tools > Payment and settings > Automatic Translation Usage Reports (as you can see in the screenshot from the section below):
https://wpml.org/documentation/automatic-translation/automatic-translation-invoices/#where-to-find-your-past-pay-as-you-go-invoices