How to make facebook chat plugin visible in all sites

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Tagged: Exception

This topic contains 4 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 8 months ago.

Assisted by: Mihai Apetrei.

Author	Posts
August 10, 2023 at 1:14 pm #14182639
marcoA-32	Hi guys, I just installed facebook chat plugin and after installation this is visible on the main website hidden link However it is not visible in the translated site. Can you please help? thanks, Marco
August 10, 2023 at 6:22 pm #14184743
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi Marco. Before this ticket gets assigned to my colleagues, I will try to help. I am not sure what is the exact name of the plugin that you are using and I also did not use a plugin like this with WPML before. My recommendation is to see if there's any documentation online (you can search by that plugin's name + add "wpml") or you can get in touch with the support team of that plugin to see if their plugin is compatible with WPML, and, if it is, ask them how you can accomplish what you mentioned. If it is not compatible with WPML, please recommend them to join our 'Go Global' program (https://wpml.org/documentation/theme-compatibility/go-global-program/) where our Compatibility developers will help them make their product 100% compatible with WPML for free. I hope that you will find this answer helpful. Please let us know how things go. Kind regards, Mihai Apetrei
August 10, 2023 at 7:51 pm #14184913
marcoA-32	Hi Mihal, the application is the official facebool chat plugin for WordPress.
August 10, 2023 at 7:52 pm #14184917
marcoA-32	Hi Mihal, the application is the official facebook chat plugin for WordPress.
August 11, 2023 at 6:44 am #14185985
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. It seems that this plugin (https://wordpress.org/plugins/facebook-messenger-customer-chat/) has not been updated for 1 year already which is a very long time. Please get in touch with the developers and follow the steps I mentioned here and let me know the results: https://wpml.org/forums/topic/how-to-make-facebook-chat-plugin-visible-in-all-sites/#post-14184743 Thank you. Mihai