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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to sync product categories in WooCommerce using WPML but are experiencing issues with categories not being synchronized.
Solution:
We recommend following these steps to sync your product categories:
1. Navigate to WooCommerce -> WooCommerce Multilingual -> Categories.
2. Click on the 'Hierarchy Synchronization' tab.
3. Proceed to sync the categories.
For a detailed guide, please visit this link.
Additionally, we would appreciate it if you could share your Debug information with us to better understand your site's configuration. You can find a detailed explanation on how to provide this information here.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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No supporters are available to work today on this forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 1 month, 3 weeks ago.

Assisted by: Osama Mersal.

Author Posts
September 21, 2024 at 6:51 pm #16205168

sasoJ-2

Background of the issue:
I am trying to sync product categories on my site hidden link using WPML.

Symptoms:
Categ. are not synced.

Questions:
How can I sync product categories using WPML?

September 22, 2024 at 10:04 am #16205772

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please check the following steps:

1- Go to WooCommerce-> WooCommerce Multilingual-> Categories
2- Go to the Hierarchy Synchronization tab
3- Sync the categories

Kindly check this guide.

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me much information about how your site is configured.

Best regards,
Osama

September 22, 2024 at 7:01 pm #16206762

sasoJ-2

Great, it works!
Thank you very much for your help and quick reply!
5*
Hello,
Sasa