[Resolved] I am not able to translate the Home, Services, and Contact pages.

1. I’ve set the “Service (service)” post type to Translatable from WPML >> Settings > Post Types Translation section and now you should be able to translate service post types posts as you can see in the attached screenshots.

2. I’ve examined the home, service and contact page and it seems the custom Elementor elements are being used on these pages as you can see in the attached screenshots which doesn’t seem to be compatible with WPML Translation Editor that’s why they are not available for translation. To fix this issue, please try to follow the below steps:

2.1. I’ve noticed that you are using the older (3.7.7) version of the Elementor Pro plugin and the latest version is 3.23.3, please update the Elementor Pro to the latest version.

2.2. I’ve noticed that you are using the older version of your theme and the latest version is 1.3, Please update your theme to the latest version and see if this resolves the issue: hidden link

3. If the issue persists, there are two options:

3.1. Either follow the below doc: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/ with the help of theme author to make all custom Elementor elements WPML Translation Editor compatible.

3.2. Or disable the WPML Translation Editor from these problematic pages and translate the pages manually using the default WordPress Editor by following this doc:
https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Please let me know if this resolves the issue or if you need further assistance with this issue.

Thank you

Thanks for updating the Elementor Pro plugin to the latest version. I’ve noticed that the custom Elementor elements are coming from “Lifest Elementor” plugin which seems bundled with “Lifest” theme which doesn’t seem to be in our verified compatibility theme list: https://wpml.org/theme/

So, I’ve followed the below steps:

1. To make Home, contact, services page custom Elementor elements WPML Translation Editor compatible, I’ve added the below XML:

<wpml-config>
  <elementor-widgets>
    <widget name="home-02-page-banner">
      <fields>
        <field>banner02_subtitle</field>
        <field>banner02_title</field>
        <field>banner02_content</field>
        <field>butn</field>
        <field>butn_link</field>
      </fields>
      <fields-in-item items_of="banner_items">
        <field>banner_subtitle</field>
        <field>banner_title</field>
        <field>banner_content</field>
      </fields-in-item>
    </widget>
    <widget name="home-02-page-about">
      <fields>
        <field>about02_content_01</field>
        <field>about02_sub_heading</field>
        <field>about02_heading</field>
        <field>about02_content_02</field>
        <field>about02_tab_title</field>
        <field>about02_tab_items</field>
        <field>tab_items</field>
        <field>tab_items_description</field>
        <field>butn</field>
        <field>butn_link</field>
      </fields>
      <fields-in-item items_of="about02_tab_title">
        <field>about02_tab_title</field>
      </fields-in-item>
      <fields-in-item items_of="about02_tab_items">
        <field>about02_tab_items</field>
      </fields-in-item>
      <fields-in-item items_of="tab_items">
        <field>about02_tab_title</field>
      </fields-in-item>
      <fields-in-item items_of="tab_items_description">
        <field>about02_tab_items</field>
      </fields-in-item>
    </widget>
    <widget name="home-02-page-why-choose-us">
      <fields>
        <field>whychooseus02_heading</field>
        <field>whychooseus02_sub_heading</field>
        <field>accordion_items</field>
      </fields>
      <fields-in-item items_of="accordion_items">
        <field>accordion_heading</field>
        <field>accordion_content</field>
        <field>custom_butn_link</field>
      </fields-in-item>
    </widget>
    <widget name="service-01-page-pagetitle">
      <fields>
        <field>sub_heading</field>
        <field>heading</field>
      </fields>
    </widget>
    <widget name="service-01-page-service">
      <fields>
        <field>heading</field>
        <field>sub_heading</field>
        <field>service_heading</field>
        <field>service_sub_heading</field>
      </fields>
    </widget>
    <widget name="contact-page-pagetitle">
      <fields>
        <field>heading</field>
        <field>sub_heading</field>
      </fields>
    </widget>
    <widget name="contact-page-form">
      <fields>
        <field>heading</field>
        <field>sub_heading</field>
        <field>contact_form</field>
        <field>contact</field>
      </fields>
      <fields-in-item items_of="contact">
        <field>contact_heading</field>
        <field>contact_content</field>
      </fields-in-item>
    </widget>
  </elementor-widgets>
</wpml-config>

In WPML >> Settings > Custom XML Configuration page.

2. Opened the default language page in Edit mode, made a small change in the page title, pressed an update button to reload the translation, then removed the small change and pressed an Update button again.

3. Click on the secondary language icon to open up the page in WPML Translation Editor and it shows the content for translation as you can see in the attached screenshots.

4. For services page missing images issues, followed the below steps:
4.1. Went to the WPML >> Settings > Custom Fields translation section.
4.2. Click on the “Show System fields” link.
4.2. Set “_cmb_service_description” field to Translate, _cmb_service_icon_image, and _cmb_service_image_01 to Copy as you can see in the attached screenshot and press the save button.
4.3. Re-saved the default language Services posts from Services >> Service page: hidden link and it solved the issue.

5. For several other pages issues, please note that we are allowed to handle one issue per chat/ticket as per our support policy, please take a backup of your site and make sure to update your current theme to the latest version and if the issue still persists, please feel free to create a new chat/ticket anytime with more details for each new issue and we would be more than happy to help.

Please try to complete the translation of home, service and contact page and let me know if this resolves the issue or if you need further assistance with this issue.

Thank you for your cooperation