[Resolved] I can not translate the jet smart filters custom fields built with Jet Engine

Hi Michael,
Thanks for contacting WPML support, I will be glad to help you.

I think this is caused by a known issue between WPML and JetSmartFilters, could you please create a full backup then try the workaround mentioned in the following errata page?
https://wpml.org/errata/jetsmartfilters-smart-filters-custom-fields-are-not-translated-in-secondary-languages/

Let me know please if that helps.

Regards,
Mohamed

Hi,

Please provide me with temporary access (WP-Admin and FTP) so I can investigate this issue further.
– preferably to a test site where the problem has been replicated if possible –

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Kind regards,
Mohamed

Hi,
Thanks for your patience!

Please create a full backup then try the following workaround:

1. Open the file wp-content\plugins\jet-smart-filters\templates\filters\radio.php
2. Find the following code at line 45:

foreach ( $options as $value => $label ) {

3. Add the following code after the above line:

//WPML Workaround
		if (class_exists('SitePress')) {
			$label = apply_filters('wpml_translate_single_string', $label, 'Jet Engine Admin Labels', 'Admin Label - '.$label );
		}
		//End of Workaround

4. Search again for the labels in WPML > String Translation and translate it
5. Check the labels on the front end

I've tested the workaround on the sandbox site and it works as you can see here hidden link

Let me know please if that helps.

Regards,
Mohamed