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Tagged: Known issue
This topic contains 26 replies, has 2 voices.
Last updated by michaelS-282 1 year, 9 months ago.
Assisted by: Mohamed Sayed.
Author | Posts |
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May 15, 2023 at 9:21 pm #13651377 | |
michaelS-282 |
I have added the metabox values into the string translation following the steps in attached images. Then translate the metabox values, the front end is still EN. please check. |
May 15, 2023 at 9:45 pm #13651539 | |
michaelS-282 |
After the metabox values are translated, the ZH product category filter will not work. Please check below images. |
May 16, 2023 at 8:25 am #13653229 | |
michaelS-282 |
Hello Mohamed, are you working on this? |
May 16, 2023 at 9:15 am #13654061 | |
Mohamed Sayed |
Hi Michael, I made many tests but I couldn't find any workaround for this one, I also tested the latest version of JetEngine and the issue persists. I've escalated this issue to our 2nd tier support developers and will update you once I get their reply. |
May 16, 2023 at 9:36 am #13654431 | |
michaelS-282 |
Ok, thank you. I will keep close to this ticket. |
May 16, 2023 at 2:29 pm #13657463 | |
Mohamed Sayed |
Hi, It seems like a compatibility issue and the ticket was escalated to our compatibility team for further investigation. I will keep you posted on any updates or workaround from our team. Thanks, |
May 18, 2023 at 3:40 am #13668833 | |
michaelS-282 |
Hello, is there any update about this issue? Our clients is pushing us on this! Please update. |
May 18, 2023 at 10:46 am #13671075 | |
Mohamed Sayed |
Hi Michael, Our compatibility team is still working on this issue but we don't have any updates yet. Please note that the compatibility tickets can take a while to resolve. Sometimes it requires active collaboration with the other plugin's authors. I will update you as soon as I have some news. Kind regards, |
May 21, 2023 at 2:24 pm #13684943 | |
Mohamed Sayed |
Hi Michael, It seems that we need to apply a couple of workarounds in order to solve this issue. Please try the following: 1. Go to WPML > Settings > Custom Fields and set the custom field (portable-detector-gas-type) to "Translate". 2. You need to apply this workaround as the custom fields values are not being copied for the translated product and we need to manually set them: - Go to WPML > String Translator and translate the strings from the "Jet Engine Admin Labels" to the other languages (Spanish and German) 3. Finally, open wp-content\plugins\jet-smart-filters\templates\filters\radio.php file and add the add the following snippet at line 46, after the foreach: //WPML Workaround if (class_exists('SitePress')) { $label = apply_filters('wpml_translate_single_string', $label, 'Jet Engine Admin Labels', 'Admin Label - '.$label ); $value = apply_filters('wpml_translate_single_string', $value, 'Jet Engine Admin Labels', 'Admin Label - '.$value); } //End of Workaround I tested this on the sandbox site with one of the products and the fields are translated also the filter works now. Let me know please if that helps. Regards, |
May 22, 2023 at 12:27 am #13685627 | |
michaelS-282 |
Hello Mohamed, I will try and get back to you. Thank you |
May 22, 2023 at 8:05 am #13687027 | |
Mohamed Sayed |
Hi, Take your time, I will be waiting for your feedback. |