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Last updated by aodhagang 3 months ago.

Assisted by: Andrey.

Author Posts
March 27, 2025 at 10:19 am #16867396

aodhagang

Background of the issue:
I am trying to review translations for multiple posts that I have automatically translated on my production site. I navigated to the translation queue to do this. Link to a page where the issue can be seen: hidden link

Symptoms:
When I navigate to the translation queue, nothing appears, and I get a blank screen instead of seeing all posts that have been translated.

Questions:
Why can't I see the translated posts in the translation queue?
How can I resolve the issue of the blank screen in the translation queue?

March 27, 2025 at 8:40 pm #16870462

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

While one of my teammates handles your ticket, I will provide you with initial debugging steps.

Please update your WPML plugin and add-ons to the latest version, 4.7.2, to benefit from the latest bug fixes and improvements. This may not necessarily resolve your problem; however, we need to work on the newest code available to troubleshoot the issue best.

You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/

If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab.

Please remember to backup your database before you proceed.

Let us know if the issue persists after an update has been done.

March 28, 2025 at 9:02 am #16871629

aodhagang

Thank you. That seems to have resolved the issue.