I can't update WPML plugin

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This topic contains 2 replies, has 3 voices.

Assigned support staff: Yvette.

Author	Posts
July 6, 2019 at 4:28 pm #4156097
hamidT-3	Tell us what you are trying to do? I am trying to update my WPML plugin in hidden link website, however, the update is failed. Also when I check my websites page in wpml, for the both website the error is showing. Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site? hidden link Screenshot 2019-07-06 19.19.22.png Screenshot 2019-07-06 19.22.03.png
July 6, 2019 at 5:40 pm #4156227
Amit Supporter	Hi there, Can you please provide us with access to your website so we can see what's wrong? - I am enabling the private message so you can add the access details there. Thanks! Amit
July 8, 2019 at 3:50 pm #4164143
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello I´ll be helping your with this issue. It looks like there might be a problem with the registration of your plugins (see image). Can you please try de-registering the site and re-registering it again? You should also delete the registration from your wpml.org account. If you are in a rush to upgrade, however, you can always execute a manual upgrade as per this article: https://wpml.org/faq/install-wpml/#updating-manually I wait for your feedback PleaseReRegisterPlugins.png

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