[Closed] I change a layout on page using elementor. But then translations are missing

it looks like i don't have the proper role for the user you gave me because i can't access anything in the back-end.

Would you please set me a temporary admin role? i can record myself in case you're worried on what i can or will do 🙂

Regards.

I's indeed very weird. i can see that in the technical part, everything is ok, but it seems that for some reason the title is not picked up in the translation.

Weirdly it's ONLY not picked up when the "page title" element is used, because the title is picked up, instead, in the tab.

Could it be that you have any possible setting, somewhere that allows to disable the page title? maybe coming from another plugin or the theme?

I can see that the template does contain the page title element so while i run other tests i wanted to rule out the possibility for another external plugin or setting interfering only with the translations.

Please let me know while i try to find out other possible situations that could create this.

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I also have another question for you. would it be possible to disable the enabled plugins only for a moment to test if the problem could be caused by a meta field or a specific setting?

I see that elementor is outdated at the moment, so let's continue by updating it to the latest version.

afterwards try to translate the template from WPML > Translation management and let's see if that works because i had tested the same thing as you did on a clean site so it's not a compatibility issue, it worked there. if there is some kind of incompatibility then it has to do with some specific feature.

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where can you see that template setting you mentioned? because it could be part of the problem here. i can't find it on the page nor on the theme settings here: hidden link

but from what you say, it seems like it could be the key here!

Please let me know so i can further investigate.

You mention:

I reverted back to the elementor full width and removed the "hide page title" setting for that page

I'm sorry if i wasn't clear enough but where exactly is that hide page title and/or the "full width template setting in elementor or in the pages? because i searched everywhere and couldn't find such setting. Could you give me the steps or, if it's easier, record yourself while you find that setting on your site?

If i can find where to set this, it's very likely that i can find why it's still set in the secondary languages (if that's the case) and hopefully how to have it fixed 🙂

Regards.

That's it actually! the problem is that you left the settings of elementor to hide the title as you can see here: hidden link

In this case, the solution is quite easy, fortunately. all you have to do is delete the entries called "_elementor_page_settings" found in the xxxx_postmeta table.

However, you have to delete the ones where you actually added settings that you do not want. in the video you'll see there are many columns and you'll see how to do everything. once that's done, you don't have to do anything else.

Most of the settings i see in the 536 registers you have there are just to hide the title and the first translation in french starts in post ID 2336 so you're very likely only going to encounter translated pages from that id to bigger numbers. (all the 5 thousands are translations, for example, i checked them).

That should do it 🙂

I'm splitting the ticket so we can handle that new issue. please let me know how it goes when you fix the problem spoken on this ticket (the elementor config hiding the title).