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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 12 months ago.

Assisted by: Prosenjit Barman.

Author Posts
February 12, 2024 at 3:32 pm #15293975

ahmedB-27

when i add product tags to the translated product it does not save the tags please assist

February 13, 2024 at 11:34 am #15297184

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand the problem you're having. You should be able to manually edit the translated product to add tags without any complications. However, if you're finding that the tags on the translated product aren't being saved, could you please verify that the base slug for the Product tag is properly translated into other languages? Here is how you can do that.

- Please go to "WooCommerce > WooCommerce Multilingual > Store URLs"
- Ensure that the Product tag base slug has been translated into other languages. You can check the following guide to understand how you can translate the slugs: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#urls

If the issue persists even after that, a plugin conflict test might help in tracing what could be causing the issue.

Please deactivate all plugins on your site except for WPML(including its add-ons) and WooCommerce. If that solves the issue, start activating the plugins one by one and after each activation, try to save the tags. In this way, you'll be able to pinpoint the plugin that is causing the issue.

Let me know the update. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

The topic ‘[Closed] i have a problem with the product tags in the traslated language’ is closed to new replies.