Problem: The client updated prices for 50 products in the main language, but these changes are not reflected in the secondary language. The client seeks a solution to synchronize these prices across all languages without manually updating each product. Solution: We recommend using the WooCommerce Multilingual (WCML) plugin to handle price synchronization across different languages. Here are the steps to configure it: 1. Ensure you have a full backup of your site or at least the database. 2. Navigate to WooCommerce → WCML. 3. Go to the Status tab. 4. Click on the troubleshooting link at the bottom right. 5. Select the options to sync the products and click on Start. 6. Wait until the process finishes and check if the issue is resolved. If this does not resolve the issue, you may need to update each product individually to ensure the price synchronizes across all languages.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing an error where the Toolset plugin cannot connect to toolset.com, and the installer is unable to contact the updates server for product information and version checks. This issue may cause the WordPress admin to slow down. Solution: If you're encountering this issue for the first time, it might be a temporary communication problem. However, if the problem persists, we recommend adding the following line to your wp-config.php file to disable automated version checks:
define("OTGS_DISABLE_AUTO_UPDATES", true);
Additionally, you can refer to a similar issue discussed in our forums for further guidance: https://wpml.org/forums/topic/wpml-plugin-cannot-connect-to-wpml-and-toolset/ We also created a custom search URL to help you find related support tickets more quickly: Custom Search URL If these solutions do not resolve the issue, please check the first results from the custom search and let us know if the steps shared by our colleagues help.
If the provided solution does not apply or is outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML Support Forum.
