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[Resolved] I have added a new language version: Arabic and translated it using WPML in the background. But now ...
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was unable to access the Arabic version of their website, which resulted in an error. Solution: We recommend following these steps if you're experiencing a similar issue: 1. Navigate to WPML >> String Translation. 2. Search for the specific string under the 'elementor' domain. 3. Correct its translation. After these adjustments, the Arabic language pages should be accessible without any issues.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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Background of the issue:
I have added a new language version: Arabic and translated it using WPML in the background. I am trying to access the Arabic version of my site.
Symptoms:
Accessing the Arabic version of the site results in an error. URL: hidden link
Questions:
Why does accessing the Arabic version of my site result in an error?
To fix this issue, could you please try the below steps:
1. Go to the WPML >> String Translation.
2. Search for strings which have %s or %1$s.
3. Try to correct its translation in Arabic language
And see if this resolves the issue.
If the issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.
Your next answer will be private, meaning only you and I can access it.
=== Please backup your database and website ===
✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.
