I have an issue with my french and german events page.

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Tagged: Not WPML issue

This topic contains 8 replies, has 2 voices.

Last updated by Waqar Ali 1 year, 4 months ago.

Assisted by: Waqar Ali.

Author	Posts
March 6, 2024 at 10:24 pm #15381743
inesB-6	I have a website using WP Event Manager Plugin in English, French, and German. The default language is English. The Event pages in french and German aren't found.
March 7, 2024 at 7:21 am #15382398
Waqar Ali	Hi, Thank you for contacting us and I'd be happy to assist. The 'WP Event Manager' plugin is compatible with WPML. ( ref: https://wpml.org/plugin/wp-event-manager/ ) You'll find the instructions on setting both these plugins together, in this official guide from the WP Event Manager plugin: hidden link Please follow these steps and let me know if the issue persists. regards, Waqar
March 7, 2024 at 10:14 am #15383281
inesB-6	Hello I followed these steps and the pages are still not found.
March 7, 2024 at 10:25 am #15383379
Waqar Ali	To troubleshoot this further, I'll need to see how WPML and WP Event Manager plugins are configured on the website. Can you please share the temporary admin login details, in reply to this message? Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.
March 7, 2024 at 11:40 am #15383935
inesB-6	Hello Still waiting for your reply
March 7, 2024 at 12:12 pm #15384104
inesB-6	Still waiting for your answer
March 7, 2024 at 12:44 pm #15384404
inesB-6	Very bad support.
March 8, 2024 at 8:54 am #15387694
Waqar Ali	The access details worked, thank you. My shift ended when I received the access details yesterday, but I've resumed work on this troubleshooting. Will share the findings with you, shortly. Thank you for your patience.
March 8, 2024 at 9:05 am #15387713
Waqar Ali	Through the other ticket with Ilyes, I found that you've switched to a different translation plugin for now. ( ref: https://wpml.org/forums/topic/wp-event-manager-page-is-not-found/ ) The WPML plugins are no longer active on the website, so I won't be able to investigate why the translated event pages were not showing. If you'd like us to continue this investigation, with your permission we can download a clone/snapshot of your website and then run some tests on our server with WPML active. Your live website won't be affected, this way.

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