I need help with pay as you go invoice.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needs help locating the Pay-As-You-Go invoice for their site and information about the $84 credit used for translation in October.
Solution:
We informed the client that there are no pending invoices. Invoices are issued and credit cards are charged on the 3rd of each month for translations completed in the previous month. To view Pay-As-You-Go invoices:
1. Navigate to WPML → Translation Management and click on the Tools tab.
2. Expand the Invoices sub-menu to download the required invoice.
For more detailed guidance, visit WPML documentation on automatic translation invoices.

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Tagged: ATE, Documentation request

This topic contains 1 reply, has 2 voices.

Last updated by Andrey 6 days, 21 hours ago.

Assisted by: Andrey.

Author	Posts
November 1, 2024 at 2:44 pm #16355277
ergoO	Background of the issue: I need help with the pay as you go invoice for my site hidden link. I used $84 of credit to translate the site in October and now I cannot find any information about that cost or the invoice. Symptoms: I cannot find the October invoice or any information about the $84 cost used for translation. Questions: Where can I find the October invoice for electrarattad.ee? How can I access information about the $84 credit used for translation?
November 1, 2024 at 3:34 pm #16355498
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. I have reviewed the information regarding your website. Currently, you do not have any pending invoices. Invoices are issued, and your credit card is charged on the 3rd of each month. For example, you can expect to be charged on February 3rd for translations completed during January. Similarly, you will be charged on March 3rd for all translations done during February, and so on. You can also view your Pay-As-You-Go invoices from your site’s admin area. To do this, follow these steps: 1. Go to WPML → Translation Management and click on the Tools tab. 2. Expand the Invoices sub-menu to download the invoice you need. More information can be found here: https://wpml.org/documentation/automatic-translation/automatic-translation-invoices/

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.