I need to pay the invoice

This thread is resolved. Here is a description of the problem and solution.

Problem:
You want to activate the 'pay as you go' feature on your site, but you are encountering an error indicating there might be an unpaid invoice, which you cannot find in your account.
Solution:
If you're experiencing this issue and cannot locate the unpaid invoice, please open a new support ticket with us. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If this solution does not resolve your issue or seems irrelevant, please do not hesitate to contact us for further assistance by opening a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Account Issues, Credits

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Last updated by Andrey 1 day, 6 hours ago.

Assisted by: Andrey.

Author	Posts
March 3, 2025 at 2:36 pm #16769533
giladT	Background of the issue: I want to activate pay as you go on my site hidden link, but I'm receiving an error. Symptoms: I'm receiving an error, usually this happens when there is an unpaid invoice, but I cannot see it anywhere in my account. Questions: Please send me the link so I could pay the invoice.
March 3, 2025 at 3:02 pm #16769602
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. Please find the link to the invoice in the private reply below.