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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to approve translations for your 'how it works' page from English to Turkish, but when you click review, it just keeps loading and never opens. Additionally, the translated page displays a 'page couldn't find' message.
Solution:
We recommend first disabling all plugins except WPML to see if the issue persists. If the problem continues, you should enable debugging to identify the underlying issue. To do this, open your wp-config.php file and locate

define('WP_DEBUG', false);

. Change it to:

define('WP_DEBUG', true);

Also, to log errors to a file on your server, add:

define('WP_DEBUG_LOG', true);

This will save the errors to a debug.log file inside the /wp-content/ directory. For more detailed instructions on debugging WPML, visit https://wpml.org/documentation/support/debugging-wpml/.

If these steps do not resolve the issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 11 months ago.

Assisted by: Andrey.

Author Posts
June 3, 2024 at 8:25 pm #15699257

esatC

Background of the issue:
I am trying to approve translations for my 'how it works' page from English to Turkish on my site hidden link. When I click review, it just keeps loading and never opens. The page shows as translated, but when I open it, there is a message saying 'page couldn't find'.

Symptoms:
Failed approving translations for the following posts: how it works (From English To Turkish). When I click review, it just keeps loading and never opens. The translated page shows a 'page couldn't find' message.

Questions:
Why does the review process keep loading and never open?
Why does the translated 'how it works' page show a 'page couldn't find' message?

June 3, 2024 at 9:35 pm #15699402

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Does the same happen if you temporarily disable all plugins except WPML?

If yes, please activate the debug.log to check what is there at the moment you try to review. You can add a few lines to the site’s wp-config.php file. With the error log enabled, you will see what the actual problem is.

To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);

To enable the error logging to a file on the server you need to add yet one more similar line:

define( 'WP_DEBUG_LOG', true );

In this case, the errors will be saved to a debug.log log file inside the /wp-content/directory.

https://wpml.org/documentation/support/debugging-wpml/

Let me know how it goes.