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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to set up WooCommerce Multilingual to translate your store but encountered a blank page instead of the settings page.
Solution:
We recommend testing with a minimal setup, using a default theme and disabling all non-WPML plugins to see if the error persists or if you're able to finish the WCML setup. Additionally, it could be that the WordPress memory limit needs to be increased if the current setting is insufficient for WPML's requirements. You can increase the memory limit by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define('WP_MAX_MEMORY_LIMIT', '256M');

For more details on minimum requirements, please visit https://wpml.org/home/minimum-requirements/.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year, 4 months ago.

Assisted by: Mateus Getulio.

Author Posts
May 15, 2024 at 2:39 pm #15631128

samyU

I am trying to: Set up WooCommerce Multilingual to translate my store but i have a bug

Link to a page where the issue can be seen:

I expected to see: The setting page

Instead, I got: a blank page

Screenshot 2024-05-15 at 18.37.14.jpg
Screenshot 2024-05-15 at 18.35.33.jpg
May 15, 2024 at 6:44 pm #15632067

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi,

Thanks for contacting us.

Can you please test minimal, using a default theme and with all non-WPML plugins disabled to see if the error persists or if you're able to finish the WCML setup now?

Also, according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Please let us know.
Mateus

May 16, 2024 at 6:26 am #15633033

samyU

Thank you for your reply. I completed the installation. I have a security plugin that block few countries (IP2Location Country Blocker). I deactivated and success to install the plugin 👌 .

Best regards.