This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was trying to set up automatic translation for their site but encountered issues where translations were not being processed as expected. They initially opted to translate all content but then decided to translate only specific pages to conserve credits. The client was also unsure how to handle languages not included in WPML's default 65 languages.
Solution:
First, we advised the client to ensure they had selected the "translate what you choose" option in WPML > Settings, which allows for full control over what content is sent for automatic translation. For more information, we provided a link to the documentation:
https://wpml.org/documentation/automatic-translation/#translating-individual-pages-posts-and-other-content-automatically.
For pages that the client wishes to translate manually, we directed them to our guide on using different translation editors for different pages:
https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/.
To address the issue of translation jobs queued incorrectly, we provided instructions on how to cancel translation jobs:
https://wpml.org/documentation/translating-your-contents/#how-to-cancel-translation-jobs.
Finally, since the client had additional questions about adding custom languages not available in WPML's default set, we created a separate ticket to focus on that specific issue and provided a link to the new support ticket.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please visit our support forum: https://wpml.org/forums/forum/english-support/.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 5 replies, has 2 voices.
Last updated by 11 months, 3 weeks ago.
Assisted by: Mihai Apetrei.