Background of the issue:
I want to set up WPML on my staging site first and then move it over to the production site once everything looks correct. I have my 90,000 credits assigned to my production site, but I want to set up WPML on my staging site first. I bought WPML about 9 months ago and have not used it yet nor have I looked at much documentation as it is all quite complex.
Symptoms:
I tried to set up a key for the staging site and it is only giving me 2000 credits. I want the 90,000 credits for my staging site and then when I migrate my staging to production, I want WPML and the credits I assigned to staging to move over to production.
Questions:
How can I set up WPML on my staging site with 90,000 credits?
How do I migrate WPML and the credits from staging to production?
Thank you for contacting WPML Support. To achieve it, first you need to return assigned credits from the production site to your WPML.org account and then you can assign those credits from your WPML.org account to the staging site. The steps will be as follows:
1. Go to the WPML.org account page: https://wpml.org/account/
2. Click on the Add/Remove credits button as you can see in the attached screenshot.
3. It will display a popup and click on the “Remove Credits” button.
4. Enter the number of credits that you want to move from that site to your WPML.org account.
5. Press the Remove Credits button.
6. After that you can assign them to your staging site.
7. You should be able to follow the same steps when you need to return credits from staging site to production site.