4. Please delete all sorts of caches on your site/server cache if any / plugin cache / CDN cache (if any), clear browser cache, and then see if it resolves the issue afterward.
5. If still an issue persists, please enable error reporting on your site as I need to see the details of the latest error log to understand the cause of the issue better. To enable it, open your ‘wp-config.php’ file and look for ‘define(‘WP_DEBUG’, false);’. Change it to:
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
define( 'SCRIPT_DEBUG', true );
After adding the above code, please try activating the WPML plugins and reloading the backend/frontend of your site, and if this will create a debug.log file in your site's wp-content directory. Please send me its contents.
Could you please ensure that you're using the latest version of the Woodmart theme? You can check for updates here:hidden link. Updating may resolve the issue.
If the issue continues, I have a few questions:
1. Are you installing WPML on this site for the first time, or do you already have WPML translation data?
2. Could you please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue?
Your next answer will be private, meaning only you and I can access it.
=== Please backup your database and website ===
✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.
Thank you
The topic ‘[Closed] Install WPML’ is closed to new replies.
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