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This topic contains 21 replies, has 3 voices.

Last updated by Carlos Rojas 7 months ago.

Assisted by: Carlos Rojas.

Author Posts
April 11, 2024 at 7:53 pm #15510918

andreaB-8

Friend please don't write me these things.... site needs to work with my current plug.ins.
Please help me finding a way for have forms showed in right way as in Italian version.
And please I can't wait 2 days for every reply

Thanks

April 12, 2024 at 8:00 am #15511742

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi there,

We are more than happy to help. But the problem here seems to come from the builder that is not compatible with WPML, therefore it is really hard to provide a direct solution because it falls outside of the scope of our support service.

Could you create a staging site with a copy of the production site where we can run further testing and escalate to our compatibility team if necessary? I have set your next answer private so you can share the access credentials to the staging site if you can create it 🙂 That way we can take a deeper look without affecting the production site.

April 12, 2024 at 8:58 am #15512133

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

The credentials shared are for the production site. Could you create a staging site with a copy of the live site where we can run further tests without affecting the live site? You can edit your previous private message and update the credentials there.

Important note: Please update all outdated plugins that appear in this link: hidden link

April 12, 2024 at 9:08 am #15512181

andreaB-8

I can't create a clone and site.... and current plug-in not updated are to not update.
I assure you that issue is not due to these plug-ins

April 15, 2024 at 8:16 am #15517626

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

Because you can't create a staging site and everything points to KingComposer as the cause of the issue, I have created a new WordPress + WPML installation with WPForms and WPForms Multilingual that you can access via this link: hidden link

Please follow these steps:
- Access the sandbox site using the link I shared (hidden link)
- Install KingComposer
- Create a test form using WPForms
- Translate the form
- Add the form to a page created with KingComposer
- Translate the page and double-check if the issue with the form persists.

Looking forward to your message.

April 16, 2024 at 11:10 pm #15528500

andreaB-8

Near to complete in right way.

I created new page, cloned Italian and translated and create new block in English page

hidden link

But in section

Our treatments (where I've images sliders)

When I click on images blocks, links are still in Italian version

hidden link

hidden link

hidden link

Etc...

Please help me fixing!

Thanks!

April 17, 2024 at 8:40 am #15530233

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

We were trying to solve the problem with WPForms. Let's stick to that and try to solve it first.

Note: The first slide with the Neurological Rehabilitation is pointing to the correct EN link, so I recommend you to do the same with the other slides