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Tagged: Exception
This topic contains 21 replies, has 3 voices.
Last updated by Carlos Rojas 7 months ago.
Assisted by: Carlos Rojas.
Author | Posts |
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April 11, 2024 at 7:53 pm #15510918 | |
andreaB-8 |
Friend please don't write me these things.... site needs to work with my current plug.ins. Thanks |
April 12, 2024 at 8:00 am #15511742 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi there, We are more than happy to help. But the problem here seems to come from the builder that is not compatible with WPML, therefore it is really hard to provide a direct solution because it falls outside of the scope of our support service. Could you create a staging site with a copy of the production site where we can run further testing and escalate to our compatibility team if necessary? I have set your next answer private so you can share the access credentials to the staging site if you can create it 🙂 That way we can take a deeper look without affecting the production site. |
April 12, 2024 at 8:58 am #15512133 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, The credentials shared are for the production site. Could you create a staging site with a copy of the live site where we can run further tests without affecting the live site? You can edit your previous private message and update the credentials there. Important note: Please update all outdated plugins that appear in this link: hidden link |
April 12, 2024 at 9:08 am #15512181 | |
andreaB-8 |
I can't create a clone and site.... and current plug-in not updated are to not update. |
April 15, 2024 at 8:16 am #15517626 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, Because you can't create a staging site and everything points to KingComposer as the cause of the issue, I have created a new WordPress + WPML installation with WPForms and WPForms Multilingual that you can access via this link: hidden link Please follow these steps: Looking forward to your message. |
April 16, 2024 at 11:10 pm #15528500 | |
andreaB-8 |
Near to complete in right way. I created new page, cloned Italian and translated and create new block in English page hidden link But in section Our treatments (where I've images sliders) When I click on images blocks, links are still in Italian version hidden link hidden link hidden link Etc... Please help me fixing! Thanks! |
April 17, 2024 at 8:40 am #15530233 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, We were trying to solve the problem with WPForms. Let's stick to that and try to solve it first. Note: The first slide with the Neurological Rehabilitation is pointing to the correct EN link, so I recommend you to do the same with the other slides |