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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 47 replies, has 0 voices.

Last updated by Andreas W. 1 day, 8 hours ago.

Assisted by: Andreas W..

Author Posts
June 18, 2025 at 5:23 am #17144527

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

It might even be the example file that is triggering issues on my test running only with WooCommerce, as if I create a new variable product, export, and import it with WooCommerce only, it works.

I then translated the product.

Now, to run an export it seems like you to disable the patch plugin "wpmlimport-137" before running the export, then enable it before running the import.

Anyhow, now the translated product is missing from the export file.

I see quite a lot of unexpected behavior between all those tests and need more time to investigate.

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Take kindly note, that the next update for "WPML Export & Import" is currently in development and will solve the reported issue.

June 19, 2025 at 1:04 am #17148448

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I now did the following:

1) Created a new variable product and translated it into all active languages
2) Enabled WC export at WPML > Export & Import
3) At Product > All Products, changed the language in the top admin bar to "All languages" and created the export file.
4) Deleted all products and removed them from the trash bin
5) Enabled the "wpmlimport-137" plugin
6) Enabled the import at WPML > Export & Import
7) Ran the import at Products > All Products without making changes to "Map CSV fields to products" but by making sure the language selector in the top admin bar is set to "All languages".
8) Completed the import at WPML > Export & Import

This worked as expected.

I can offer once more to take a closer look at this directly on your site, if you wish but as I mentioned earlier, you early example did not work, as you used for variations the value "id:26" in some rows, and this does not match the parents product's ID which in this case was "26".

June 24, 2025 at 7:32 pm #17166573

alirezaS-3
Site owner

So you were not able to import the example csv file from your own website ? Can you show me the export file you exported ? It should then be possible for me to import this file to the test site.

June 24, 2025 at 11:16 pm #17166921

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I have honestly not yet run further tests with the demo file on the second sandbox. I am not sure if the issue was with the demo import file or that our first sandbox was damaged.

On the second sandbox, I created products, translated them, exported them, then deleted them and ran an import.

On the sandbox, open the File Manager and go to /uploads/wc-imports

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July 1, 2025 at 3:31 pm #17189356

alirezaS-3
Site owner

The product you have on the test website has 'color' as the variant name in all three languages. It works if 'color' is spelled the same in all languages. It doesn't work if you use 'color', 'farbe' etc.

July 2, 2025 at 7:04 am #17190960

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I translated the attribute labels and created a new export file.

It looks like we are not exporting the translated attribute labels.

I see that this is a feature that was not yet supported, and our developers are currently working on implementing this into the next update to WPML > Export & Import.

I am following up with our compatilbity dev team about this and will get back to you once I receive their feedback.

July 3, 2025 at 5:07 pm #17198972

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

The export issues about untranslated attribute names on exported CSV files from WooCommerce have been escalated internally.

Once I receive feedback on this matter, I will notify you on this ticket.

July 4, 2025 at 11:20 am #17201329

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

We found out that when exporting products, if the admin toolbar language selector is set to All Languages, it will export all products, and the Attribute name will indeed be in the default language.

But if you use the language selector to specify a particular language, then the attribute name will be the name in that language.

This means you would create one export file per language and then import all those files.

First, enable WPML > Export & Import, then import the files, and finally merge the imports at WPML > Export & Import again.

Please let us know if this works out for you.

July 9, 2025 at 5:58 pm #17220644

alirezaS-3
Site owner

So where can I find your export file ? - i want to test this in your test environment.

July 10, 2025 at 1:26 am #17221418

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I have not created one export file per language on my test.

This proposal came from the second-tier support.

Please follow the advice and give this a test.