[Escalated to Compatibility team] Issue with product attributes

I now did the following:

1) Created a new variable product and translated it into all active languages
2) Enabled WC export at WPML > Export & Import
3) At Product > All Products, changed the language in the top admin bar to "All languages" and created the export file.
4) Deleted all products and removed them from the trash bin
5) Enabled the "wpmlimport-137" plugin
6) Enabled the import at WPML > Export & Import
7) Ran the import at Products > All Products without making changes to "Map CSV fields to products" but by making sure the language selector in the top admin bar is set to "All languages".
8) Completed the import at WPML > Export & Import

This worked as expected.

I can offer once more to take a closer look at this directly on your site, if you wish but as I mentioned earlier, you early example did not work, as you used for variations the value "id:26" in some rows, and this does not match the parents product's ID which in this case was "26".

I have honestly not yet run further tests with the demo file on the second sandbox. I am not sure if the issue was with the demo import file or that our first sandbox was damaged.

On the second sandbox, I created products, translated them, exported them, then deleted them and ran an import.

On the sandbox, open the File Manager and go to /uploads/wc-imports

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I translated the attribute labels and created a new export file.

It looks like we are not exporting the translated attribute labels.

I see that this is a feature that was not yet supported, and our developers are currently working on implementing this into the next update to WPML > Export & Import.

I am following up with our compatilbity dev team about this and will get back to you once I receive their feedback.

We found out that when exporting products, if the admin toolbar language selector is set to All Languages, it will export all products, and the Attribute name will indeed be in the default language.

But if you use the language selector to specify a particular language, then the attribute name will be the name in that language.

This means you would create one export file per language and then import all those files.

First, enable WPML > Export & Import, then import the files, and finally merge the imports at WPML > Export & Import again.

Please let us know if this works out for you.

I have not created one export file per language on my test.

This proposal came from the second-tier support.

Please follow the advice and give this a test.

Yes, I was able to confirm an issue when exporting all languages into one file and reported this to the second-tier support with a site package.

The second tier support tested the package and mentioned that if you use the language selector to specify a particular language, then the attribute name will be the name in that language.

Since then, we have been waiting for confirmation if this workaround solved the issue on your site.

Do I understand correctly that on your site, currently exporting one file per language does not solve the issue?

If so, then please provide again admin access to the site, as I will need to run further tests.

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Hi,

As my colleague Andreas is currently unavailable, I’ll be handling your ticket for now.

You were discussing the export of products to CSV using the WP All Export Pro plugin. If from the export page "All languages" is set in the admin toolbar language selector then it is correct that for the attribute label column the label will be in the default language for all products (including translated products).

But the workaround is to use the admin toolbar language selector and repeat the steps to export products in each language separately (so there will be one CSV for each language). In each CSV file the attribute label will be in the current language, not the default language, as required.

Best regards,
Marcel