Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 19 replies, has 2 voices.

Last updated by Kor 10 months, 2 weeks ago.

Assisted by: Kor.

Author Posts
July 25, 2024 at 8:39 pm
August 6, 2024 at 7:12 am #16042620

abhT

Can you give me a deadline to fix this issue???

August 6, 2024 at 5:53 pm #16045056

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your response. It appears that you missed my earlier reply. Our second-tier support team is requesting that we replicate the issue on our sandbox site at hidden link . However, the theme will not function properly without activating it. Could you please activate the theme using a valid license key so that we can proceed with further investigation for you?

August 8, 2024 at 2:26 am #16050271

abhT

I did activate it, but once you're done, please make sure to deactivate the license.

August 9, 2024 at 2:42 pm #16056994

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I'm still working on this and will return to you as quickly as possible.

August 12, 2024 at 2:37 pm #16062784

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your response.

Our second-tier support team reviewed the issue and found it might be related to an earlier problem described here: https://wpml.org/errata/wpresidence-search-does-not-return-correct-results/ , which has since been resolved.

We have reached out to the theme author and will continue to investigate. We’ll update you as soon as possible.

August 28, 2024 at 5:59 pm #16116543

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

We have a workaround for this and please refer to this errata https://wpml.org/errata/wpresidence-no-results-found-in-advanced-search/

The topic ‘[Closed] Issue with Translating Country in Advanced Search’ is closed to new replies.