Issues on updating to WPML 4.6.14

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Last updated by Christopher Amirian 3 hours, 13 minutes ago.

Author	Posts
November 16, 2024 at 12:54 am #16410024
haraldC-2	Background of the issue: I updated WordPress to 6.7 without updating WPML first. Now, after updating WPML to 4.6.14, some user interface texts from other themes and plugins appear untranslated in the WordPress admin when viewed in a different language, such as German. I followed the update process by logging into the WordPress admin dashboard, going to Plugins → Add New, clicking the Commercial tab, checking for updates, selecting WPML components with new versions available, and clicking the Download button. However, there was no change in the translation. Symptoms: A lot of items are in English where they should be in German, and order emails now appear in English. Questions: Is there a workaround for the translation issues after updating WPML? How can I fix the untranslated user interface texts in the WordPress admin?
November 17, 2024 at 7:36 am #16411415
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, I will try to answer the question before assigning the ticket to one of my colleagues. First we need to know if there is any common theme that can be found on the strings that are not translated on Dashboard? Are those texts part of a specific plugin or theme, or is it happening on multiple plugins and themes? And by "some user interface texts" are you talking about the WordPress Dashboard or the front end of the website? For now, I suggest that you do as follows: - IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website. - Go to "WordPress Dashboard > WPML > Support > Troubleshooting (link)". - Click the buttons annotated in the screenshot below one by one and wait for each button process to finish: https://wpml.org/wp-content/uploads/2020/10/7206941-buttons.png Also please go to WordPress Dashboard > WPML > String Translation and enable the "Auto Register" options and see if it fixes the issue there? Thanks.