This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is using JetSmartFilters on their learning hub, but the filters are not visible in the translated version.
Solution:
We recommend updating the JetSmartFilters plugin to the latest version, which is 3.5.0. You can download the update from https://crocoblock.com/changelog/. After updating, please verify if the filters appear in the translation. Additionally, ensure that all content is fully translated, as untranslated content might not display correctly in filters. For further guidance on making JetSmartFilters multilingual, please refer to the following documentation:
- https://crocoblock.com/knowledge-base/jetengine/jetengine-how-to-make-a-jetengine-built-website-multilingual/#translate-the-jetsmartfilters-filter-based-on-the-glossary-built-with-jetengine
- https://crocoblock.com/knowledge-base/jetsmartfilters/jetsmartfilters-how-to-make-filters-multilingual-using-wpml/
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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