This thread is resolved. Here is a description of the problem and solution.
Problem: On the German domain, all menu navigation returns a 404 error. This issue is due to the REST API being disabled and the absence of the Media Translation plugin. Solution: If you're experiencing this issue, we recommend editing your header template using Elementor in the default language and removing the language switcher Elementor widget. Subsequently, add a shortcode widget and use the following shortcode:
[wpml_language_selector_widget]
This should resolve the navigation issue. If this solution does not apply to your case, or if it seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
1. I set up the admin access the same cardinals you already have.
2. when you translate a page from EN-GE or GE-EN instead to show the translated page
it jump to the home page.
3. media translation missing a lot of images.
I have the media translation installed but the system show that is not
it is clear indication that the plugin have bugs.
Please share an example of the missing media items with me.
Not showing that the plugin is installed could be a false positive indicator. However, I re-installed the media translation plugin and ensured it worked as expected.
3) You said the following, but I couldn't reproduce this issue. I created a test page and translated it, which worked correctly.
when you translate a page from EN-GE or GE-EN instead to show the translated page
it jump to the home page.
Would you please let me know which page has this behavior to check?
Please reply to the questions in my previous reply so I can escalate the issue if needed.
1) Please confirm that the fatal error is fixed.
2) Please share an example of the missing images.
3) Please share the steps to reproduce the redirect to the homepage issue.
4) Please keep the shared account with Admin capabilities until all the issues are fixed to prevent any delays. Each time I try to check an issue, I find that the account is not an Admin account.
1) I can't escalate the issue without steps to reproduce it.
2) The provided account is not an Admin, so they won't be able to check the site even if I escalate the ticket.
3) The ticket's initial issue was the language switcher issue, which has been fixed. After that, you faced the fatal error issue, which has also been fixed.
So, please share the steps to reproduce the remaining issues so I can check if I can fix them or escalate them to our second-tier support team.
Please note that the escalation process requires that we know the exact steps to reproduce the issue, an Admin account, and the solutions we tried in the forum ticket before the escalation.
I fixed it
Please DO NOT add pages, DO NOT add plugins
just fix the string so when you translate a page it will point to the translated page
instead to the home page in both language
it happened again hidden link whan you translate to English instead hidden link it transfer to hidden link.
please fix the error and explain me please what cause the error?
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