Latest versions of WPML Multilingual CMS and WPML String Translation producing an issue in the edit ...

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using the latest versions of WPML Multilingual CMS and WPML String Translation on a WordPress site with the Porto theme and WooCommerce. When manually adding products on the edit order page and clicking Recalculate, the products disappear. This issue does not occur with older versions of these plugins.
Solution:
We recommend checking the following errata page for a known issue that matches your description: https://wpml.org/errata/b2b-for-woocommerce-product-removed-when-adding-items-to-existing-order/. A permanent fix is expected in the next release of WCML. If you are considering rolling back to previous versions of the plugins on your live site, it is generally safe, but ensure you test thoroughly on a staging environment first.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

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Tagged: Bug

This topic contains 1 replies, has 1 voice.

Last updated by Nicolas V. 3 days, 4 hours ago.

Assisted by: Bruno Kos.

Author	Posts
April 28, 2025 at 12:08 pm #16974811
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Ok, so it seems to be the case only when adding new orders and not when editing existing. I also noticed that it is not related to WPML, but WooCommerce Multilingual & Multicurrency. If activated as a standalone plugin, this will not work. Can you install B2B for WooCommerce on hidden link? Because it definitely happens only with the combination of these 2 plugins.
April 28, 2025 at 12:45 pm #16974872
marcL-75	I have now installed the B2B plugin and have played a little with some different settings. No matter how the B2B plugin is configured everything works just fine, however the issue arises when the multicurrency mode is enabled from WooCommerce Multilingual & Multicurrency. You can check the settings i have enabled here: hidden link And then you can check what happens if it's disabled again
April 28, 2025 at 2:49 pm #16975572
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	This has been escalated to our Compatibility team and may take some debugging time, I'll get back to you as soon as I have any news or questions for you.
May 1, 2025 at 5:55 am #16985615
marcL-75	Thanks a lot, i hope it's something you will look at soon, because it's a function that's pretty vital for us.
May 2, 2025 at 12:35 pm #16989557
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	This issue has been escalated to WPML developers. I will keep this thread updated as soon as I get any new information from them!
May 6, 2025 at 5:53 am #16999097
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Can you check this? https://wpml.org/errata/b2b-for-woocommerce-product-removed-when-adding-items-to-existing-order/ The permanent fix will likely to into the next WCML release.
June 6, 2025 at 3:42 pm #17114562
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hello, We’ve prepared a BETA release of WCML 5.5.0 that addresses the issue discussed in this thread. Would you be interested in testing it and sharing your feedback? Your input is very valuable to us, as it helps ensure a better final release. - Please note that as this is a BETA version, we recommend testing it on a staging site. - You can download the BETA version here: https://wpml.org/download/woocommerce-multilingual-multicurrency/?section=changelog. Thank you!