Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hello there,
Regarding the downloadable files, I went to WPML -> Settings -> Custom fields translation and clicked on 'show system fields'.
Then I searched for _downloadable_files and set it to 'Copy'.
After that I made a small change to the Dutch product and saved it, just added an empty space so that WPML sees the translation needs update. Then I updated the translation and the files were available in there. Can you please check it?
Regarding the media, I see that you have both options enabled in Media attachments:
Duplicate uploaded media from original
Duplicate featured image from original
Checking the English product I can see the image in there as well, is there a specific product you're having issues?
You can also duplicate the media going to WPML -> Settings -> Media Translation > Duplicate existing media for translated content and Duplicate the featured images for translated content > Start
I am sorry but I do not understand what you mean.
And if you are talking about the translations, that is not what I mean.
As you can see, there is a Dutch product, with Dutch front and text and PDF in Media as there should come an English one. So simple is it.
So the question is:
How to put in The English Product (f.i. Pruning Guide) the link to the English PDF Pruning Guide from the Media.
And how do I put the English image of the product Pruning Guide PNG in the English Product. Sure the Dutch image is already there! But I need the English one in the product.
See my image before.
Thank you!
Sorry but I find it difficult when somebody works in my website when I am not present. So I deleted the user Ilyes.
Please send me a detailes description for the above question.
I have installed WPML Media Translation because I have pdf products that need to be different in each translated product. Right now, I cannot see anything when I open WPML > Translation !
Here is an example product : hidden link
This product needs to have the english version pdf available in Product View.
How can I do this please.
I think there is something wrong with my WPML Media Translation install.
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hello there,
I understand your need to have the credentials removed.
I'm afraid that the access to the site is needed to properly debug this.
Is it possible for you to create a copy/staging site where we can debug it without affecting the live site?
Or, if you prefer to share the site in a file for us to create the staging on our own, I'd like your help creating a package/zipped copy of your website and sending it to us.
Please use the plugin Duplicator(hidden link) to create a full copy of your website so we can take a look at it and see what's causing the issues you're experiecing.
If you come across problems while creating it, please feel free to ignore(exclude from the backup) both uploads and cache folders.
I'm enabling the proper field for your to share this copy, you'll see it on your next response.
Alternatively, you may use any file sharing service that you prefer and share the link in the ticket(your next response is being marked as private, only you and I have access to it).
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hello there,
Thank you for sharing that information.
I'd like to ask permission to make a copy/staging version of your site where I can debug this closely without affecting the live site.
I'll make sure to delete this copy as soon as we get this issue fixed.
I'm afraid of debugging directly on the live site and cause issues to your visitors. Also, it is important to test a different setup as part of the troubleshooting.
I am very sorry that login did not work!
I prefer you to perform the installation of plugins etc.
This reply box does not seem to be private yet.
I changed my password.
And I want to share this with you as before in a private setting.
Can you please make this box private?
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hey Monique,
I'm afraid the credentials are still not working on my end, I made sure to copy and paste it to a notepad first to make sure there was no issue like empty spaces for example, but I keep getting:
FOUT: de gebruikersnaam of het wachtwoord dat je hebt ingevoerd, is onjuist. Wachtwoord kwijt?
In fact I can still enter the website with the 'old' log in details.
I do not have to use the new one??? May be because of the cookies?
Sorry I have no knowledge of how to change this password?
Is it possible that we have a Zoom and I share the website?
Languages: English (English )Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Hello Monique,
Thank you for providing me with that access.
I checked it and your assumption was right, the Media Translation needed to be set up. I fixed it on the staging site and then I was able to translate the product images and files.
I made a small demo in the live site as well, I used the product you shared previously and translated its image, just added a very tiny US flag to differentiate from the Dutch product: hidden link
You can try to translate your media now in WPML -> Media Translation.
After you do it, you'll see a notice: 'De media die u hebt geüpload zullen worden gebruikt in toekomstige vertalingen van teksten. Dezelfde media kan gebruikt worden in reeds bestaande berichten. Wilt u deze nu scannen en vervangen?'
You can use this to automatically replace the media in the English product/page for you when you're translating medias. Or you can go to WPML -> Settings -> Media Translation -> Select 'Bestaande media in alle talen vertalen' and click on Start.
The topic ‘[Closed] layout issue in translated pages (n.b. your colleague Christopher put the previous version of transl…’ is closed to new replies.
