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This topic contains 3 replies, has 0 voices.

Last updated by Otto 3 weeks, 2 days ago.

Assisted by: Otto.

Author Posts
April 24, 2025 at 12:48 pm #16964400

oceanneN

Background of the issue:
I need help with my website, which is using the Colibri page builder and the Oasis theme from WordPress: hidden link. I am trying to maintain the correct layout.

Symptoms:
I am experiencing issues with the layout, such as text or image shifts.

Questions:
Can you help me fix the layout issues with Colibri and the Oasis theme?

April 24, 2025 at 3:02 pm #16964995

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

To ensure the quickest and most accurate support, please provide your debug information so I can look at some of your configurations. We have an excellent article on how to locate it here: https://wpml.org/faq/provide-debug-information-faster-support/.

The plugin WP Colibri is not compatible with WPML.

We recommend trying the manual translation method that our colleague presented in the following forum topic: https://wpml.org/forums/topic/colibiri-wp-theme/. This suggestion is based on the fact that the current theme is not marked as compatible with WPML, and it might have issues.

Best Regards,
Otto

April 25, 2025 at 7:02 am #16967028

oceanneN

Hello,

Thank you for your reply. If WPML is not compatible with my plugin, I'm not satisfied with this service and i'm not interest by the manual translation.

I have made a request for reimbursement on your platform, thanks for your help.
Kind regards.
Océanne.

April 25, 2025 at 12:40 pm #16968565

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello Océanne,

I am sorry to hear that, but I understand 🙂

Have a nice day.

Best Regards,
Otto